E-Commerce Business Leader

3 days ago

Noida, Uttar Pradesh, India Jebelz Full time ₹ 12,00,000 - ₹ 36,00,000 per year

1. Business Strategy & P&L Ownership

  • Full Profit and Loss (P&L) responsibility
    for the entire India E-commerce business unit, including revenue targets, gross margin, operating expenses, and profitability.
  • Develop and execute the comprehensive
    market entry and growth strategy
    for the e-commerce channel in India, specifically tailored for coffee products.
  • Conduct continuous market analysis of the competitive landscape, consumer trends, and regulatory changes in the Indian coffee industry to identify new opportunities.

2. Operations & Logistics Excellence

  • Oversee and manage the entire
    e-commerce operations lifecycle
    (inventory, fulfillment, shipping, and returns), ensuring a delightful customer experience specific to coffee delivery (e.g., freshness, packaging).
  • Establish and manage relationships with
    local 3PLs, warehousing partners, and cold chain logistics providers
    (if necessary) to ensure cost-effective and timely delivery across India.
  • Optimize inventory management to ensure peak availability of SKUs (coffee beans, grounds, equipment) while minimizing waste and carrying costs.

3. Team Building & People Growth

  • Lead the recruitment and hiring process
    to build a high-performing, agile team across marketing, operations, and customer service functions in India.
  • Mentor, coach, and develop existing team members, focusing on
    talent retention and succession planning
    to foster a culture of excellence and ownership.
  • Define roles, set clear performance objectives, and manage the overall organizational structure necessary for the e-commerce business scale.

4. Cross-Functional Leadership

  • Act as the
    senior point of contact
    for all regional and global stakeholders (Finance, Global Marketing, Product teams), advocating for the needs of the Indian market.
  • Manage local
    compliance, taxation, and legal requirements
    specific to e-commerce and the food/beverage industry in India.

Qualifications & Skills
Must-Haves

  • Bachelor's degree in Business, Management, or a related field.
  • 3-4 years of proven, hands-on experience
    in e-commerce operations, business development, or a General Management role, preferably in a D2C setup.
  • Demonstrable experience managing a P&L
    or having direct accountability for key financial metrics (revenue, margin, expenses).
  • Deep understanding of the Indian consumer market
    , especially for premium or specialty food/beverage products like coffee.
  • Proven ability to
    build, hire, and lead a small to mid-sized team
    .
  • Strong analytical and negotiation skills with a track record of driving operational efficiency.

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