Senior Manager

Job Description

Title : Sr Manager, Payroll Services - India

Department       : HR Shared Services

Location : Gurgaon, India

Reports To : Associate Director, Payroll Services

Fidelity International offers world class investment solutions and retirement expertise. As a privately owned, independent company, investment is our only business. We are driven by the needs of our clients, not by shareholders. Our vision is to deliver innovative client solutions for a better future.

Our people are passionate, engaged, smart and curious, and we give them the independence and the confidence to make a difference. While we take pride in the excellence of our investment solutions and client service, we know we can always do better. We are honest, respectful and make tough calls, challenging the status quo to achieve better outcomes through innovation. Above all else, we always put our clients first.

Find out more about what we do, our history, and how you could be a part of our future at

About your team

Our long-term vision is to establish the Global HR Shared Services Centre in India with a view to drive the consistency of HR processes and enhance customer experience by continue to innovate and raise the delivery standards. This team will use the internal HR technology platforms and act as a central hub to provide HR Administrative, Payroll, Global Mobility, Compensation and Benefits and HR System services across all business areas.

The Payroll Services Team sits within the Global HR Shared Services function and works in partnership with Compensation & Benefits, HR Service Delivery, HR Generalists and business groups and aids in the area of Payroll and related activities. The function is also responsible for managing the payroll for the organisations international locations.

About your role
The Manager, Payroll Services is responsible for overseeing and managing payroll Operations for India and ensuring that payroll activities are handled effectively and efficiently. The position is responsible for ensuring that best practices are implemented and robust controls for Payroll and Pension processing are maintained, coordinated by internal Payroll bureau staff managing all monthly payroll deliveries provided through external providers, to ensure timely and accurate payment to all employees in India.

This role is responsible for the management of payroll team under global payroll function to manage, direct, control and process the company's payroll and all other payroll related duties ensuring payroll compliance across all aspect of the activities performed.

About you

Key Responsibilities

• Management of the entire payroll function, evaluating personnel performance and providing leadership to accomplish objectives
• Motivate team to ensure the most efficient day-to-day operations of the Payroll function
• Ensuring timely and accurate processing of payroll and pension contribution
• Ensure accurate and timely regulatory reporting in various government jurisdictions, remaining current with local requirements
• Implement tools to increase processing efficiency and automation, enhance the payroll processes and improve management reporting
• Work collaboratively with internal and external customers to achieve business results
• Checking and auditing payrolls, ensuring legislative and award compliance and internal reporting
• Ensuring compliance with Internal Audit processes and ensuring a proactive ongoing engagement with our Audit Partner on day to day processes  
• Develop systems to process payroll account transactions (e.g. salaries, benefits, garnishments, deductions, taxes and third party payments
• Support and Manage transition to new payroll vendor as part of global payroll transformation
• Own internal and external audit controls and ensure enhanced integrity of outputs to the Payroll process
• Define terms and responsibilities in the Service Level Agreements
• Lead projects as required such as vendor onboarding, process improvement and standardisation of payroll systems.
• Liaising with management and employees regarding pay enquiries
• Review and preparation and reconciliation of monthly General Ledger salary journals
• Review and preparation of annual benefit in kind reporting by jurisdiction
• Ensure timely tax year end reporting and compliance across each payroll jurisdiction
• Review reconciliation of payment summaries
• Pays employees by directing the production and issuance of paychecks or electronic transfers to bank accounts.

Key Competencies

• Excellent knowledge of India Payroll systems and processes
• Proven payroll management experience
• Knowledge of India PF and payroll compliances and India labour laws
• Legislative and award compliance – ability to interpret relevant India awards and legislation
• Problem solving ability, analytical and numeracy skills
• Demonstrated team leadership ability
• Strong English (oral and written) language skills with ability to communicate effectively on the telephone, and in group and face-to-face, one-on-one settings
• Customer focussed and business oriented
• Proactive, hands-on with can-do approach
• Accurate, with attention to detail
• A positive, flexible and proactive approach

Experience and Qualifications Required

• Graduate Degree in Accounting with 15+ years of total experience and 8-10 years of relevant India payroll management experience
• Previous experience in managing India Payroll processes
• Certification in India Labour Laws and Indian tax system preferred
• Excellent Communication Skills

Systems Skills

• Strong Microsoft Excel and Access skills
• Proficient with other Microsoft Office tools
• HR Workday experience is preferred