TeleSales Consultant

18 hours ago

Bengaluru, Karnataka, India Cloud Counselage Full time ₹ 2,00,000 - ₹ 6,00,000 per year


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Job Overview:

Looking for a well-spoken Telesales Consultant with 1 to 2 years of experience, needs to be responsible for soliciting sales and donations over the telephone. They should be meticulous in keeping records, and able to handle all aspects of making a sale.

They are someone who is currently living in Bengaluru or are willing to relocate and can start immediately.

Job Responsibilities:

  • Consistently embarking on an excellent first impression on call, delivering exceptional customer experience
  • Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
  • Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
  • Contacting prospective clients / existing customers to inform them about the product using scripts
  • Accurately record details of communication with customers
  • Developing and sustaining solid relationships with customers to encourage repeat business
  • Answer questions about product features in an engaging manner
  • Answer all customer questions honestly and accurately  
  • Using sales scripts to drive sales and respond to customer objections
  • Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales

Mandatory Requirements:

  • Excellent communication and interpersonal skills
  • Fluent in the English language; bilingual a plus
  • Good Listening skills, excellent telephone etiquette
  • Ability to follow scripts without sounding mechanical
  • Excellent organizational and problem-solving skills
  • Working knowledge of relevant computer software
  • Ability to learn and high sense of hunger to achieve and grow

Desired Requirements:

  • Patient, cool-tempered and able to handle rejections, stress
  • Punctual, Good time-management skills
  • Carry a positive attitude with a high energy level

Qualities:

  • Confident
  • Self motivated

Eligibility Criteria: 

At least 12th pass certificate

What's for the Candidate

Fixed + Variable components

Job Location: Bengaluru

Note: To accomplish our vision, our Flagship Event 'IAC VISION 2030' would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).

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