Customer Service Representative

9 hours ago

Ahmedabad, Gujarat, India 9df549a5-1aa6-4366-8cd5-4fedc862d6ea Full time ₹ 3,60,000 - ₹ 4,80,000 per year

What You'll be Doing

Do you have a passion for technology and helping others? In this role, you'll work to resolve technical requests or complex queries from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

  • Answer incoming communications from customers via email and chat
  • Connect and resolve issues with customers using email and chat
  • In certain cases, conduct outbound calls to partners and customers

What You Bring to the Role

  • With 6 months or more customer service experience is preferred but Freshers are also welcome to apply
  • High School Diploma
  • Experience in the Travel and Hospitality sector is a plus
  • Great written communication skills including grammar and spelling
  • Computer savvy
  • Flexibility to work in a 24/7 environment

What You Can Expect

  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • And the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you

Job Types: Full-time, Permanent, Fresher

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Application Question(s):

  • Are you comfortable with rotational shifts & rotational Weekoff ?
  • Rate your English Communication out of 10 ?
  • Are you comfortable with the location of Makarba, Ahmedabad?

Work Location: In person

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