Associate HR Operations

2 weeks ago

Hyderabad, Telangana, India Amgen Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per year

HR Staff Services is connecting staff, managers and local HR teams to Amgens global HR programs and tools. For all global HR questions, we are the place to go to

You will be responsible for providing global HR service center support.

Accountabilities:

  • Ensure that inquiries are managed and customers are serviced according to service level agreements and local & global policies & procedures.
  • Act as a dedicated point of contact for our customers (staff, managers and local HR).
  • Ensure that HR transactions are processed according to global processes and compliance.
  • Act as designated subject matter expert on one or more of our expertise areas and be responsible for supporting to maintain our Knowledge base.

Responsibilities:

  • Provide excellent tier 1 customer experience to our stakeholders in accordance with Service Level Agreements on the initiation of HR transactions.
  • Log and manage cases, escalations and triaging to tier 2/3 using the ServiceNow case management system.
  • Represent HR Connect to all staff and provide, based on needs and requirements, training, presentations to staff/manager and HR.
  • Provides support and answers to staff and managers on Global HR self service tools, HR processes, HR systems, and HR policies.
  • Develop and maintain the knowledge database in close collaboration with the knowledge management team.
  • Identify improvements and optimizations in Tier 0 knowledge articles.
  • Be able to troubleshoot in more complex system inquiries and identify solutions.
  • Support managers and HR on workday transactions, data audits and UAT support.
  • Maintaining data confidentiality and governance.
  • Create and run reports in Workday and Servicenow
  • Suggest improvements on policies and procedures between service centre sites and HR teams
  • Represent HR Connect in HR (global, regional, local) Projects and system & process improvements linked to Workday, BRAVO, MAP (performance cycle) etc.
  • Building strong stakeholder relationships, collaborate and share best practices across Coe's and HR teams.

Skills And Experience:

  • 4 to 6 years experience in Tier 1 HR operations, case management and Workday data administration.
  • Strong English verbal and written communication skills that are clear and concise
  • Keen attention to detail and ability to accurately process transactions and data.

  • HR Executive

    2 weeks ago

    Hyderabad, Telangana, India MoSahay Associate Full time ₹ 2,64,000 - ₹ 3,00,000 per year

    Job Title: HR ExecutiveLocation: Secunderabad, HyderabadSalary: Up to ₹25,000 (in-hand)Requirements:Education: MBA in Human ResourcesExperience: Minimum 1 year as HR ExecutiveLanguage: Malayalam (mandatory)Responsibilities:Manage end-to-end recruitment and onboarding processesHandle employee relations, attendance, and HR operationsMaintain HR records,...

  • HR Associate

    4 days ago

    Hyderabad, Telangana, India ServCrust Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role Overview: As a motivated and detail-oriented HR Associate / HR Executive at ServCrust, you will be responsible for supporting the HR department in executing day-to-day HR operations and employee engagement activities. This role offers a great opportunity for someone with 1 to 2 years of experience to grow their HR career in a dynamic environment. Key...

  • HR Associate

    3 days ago

    Hyderabad, Telangana, India Solutions Centric Global Pvt Ltd Full time ₹ 2,66,000 - ₹ 5,91,583 per year

    Job Title: HR Associate Recruitment & Admin SupportLocation: HyderabadExperience: 1–3 yearsEmployment Type: Full-timeJob Summary:We are seeking a proactive and organized HR Associate to support our recruitment efforts and manage basic administrative tasks. The ideal candidate should have hands-on experience in sourcing candidates and coordinating...

  • HR Associate

    2 weeks ago

    Hyderabad, Telangana, India Nopal Support Services Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About the RoleWe are looking for a proactive and detail-oriented HR Associate with a primary focus on recruitment and talent acquisition. The role involves managing end-to-end hiring processes, coordinating with business leaders, and ensuring a seamless candidate experience, while also supporting other HR operations as needed.Key ResponsibilitiesRecruitment...

  • HR Associate

    3 days ago

    Hyderabad, Telangana, India Float Group Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About UsWe are a growing organization looking for a dedicated and diligent HR Associate/Manager to join our team as a trusted partner and assistant to leadership. This role is critical in managing day-to-day HR operations, recruitment, employee engagement, compliance, and supporting smooth HR processes.Key ResponsibilitiesRecruitment & Interview...

  • HR Operations Manager

    1 week ago

    Hyderabad, Telangana, India Hitachi Vantara Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Our CompanyWe're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.Our group companies, including GlobalLogic, Hitachi Digital Services,...

  • HR Operations Manager

    6 days ago

    Hyderabad, Telangana, India Hitachi Digital Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Our CompanyWe're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.Our group companies, including GlobalLogic, Hitachi Digital Services,...

  • Operations Associate

    2 weeks ago

    Hyderabad, Telangana, India AllianceIT Inc Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company:AllianceIT Inc.Website:Position:Operations Associate (Offshore – India)Work Location:Remote (India)Work Hours:Align withUS PST Time ZoneAbout AllianceITAllianceIT Inc. is a California-based IT consulting and professional services firm specializing in technology staffing, software development, and enterprise solutions. We partner with Fortune 500...

  • HR Operations Manager

    1 week ago

    Hyderabad, Telangana, India Hitachi Digital Services Full time US$ 1,50,000 - US$ 2,00,000 per year

    Our CompanyWe're Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We're crucial to the company's strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.Our group companies, including GlobalLogic, Hitachi Digital Services,...

  • HR and Operations

    2 weeks ago

    Hyderabad, Telangana, India Ogive Technology Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionOgive Technology, a respected name in the aerospace and defense ecosystem, has executed various projects with the three services, DRDO, and DPSUs. Specializing in Predictive Maintenance / HUMS, Simulation and VR-based solutions, warehousing, and inventory management solutions, Ogive Technology offers full customization for ships, aircraft,...