Customer Support
5 days ago
Location: Mumbai(Andheri east)
Work Mode:
5 days in office
2 rotational week offs
Notice period: Immediate joiners
Shift-Night shift
Open Roles: Customer Service
CTC: Up to 9LPA
Experience: 1-5years
Requirements:
Proficiency in Spanish (B2 Level or above) – verbal & written
Graduate in any discipline
Strong interpersonal & organizational skills
Good knowledge of Microsoft Office Suite
High energy, target-driven, and team-oriented
Key Responsibilities:
Seller & Customer Support
• Respond to seller and customer queries in Spanish via email, chat, or calls.
• Resolve issues related to product listings, order fulfilment, returns, and payments.
Content & Catalog Management
• Translate, proofread, and localize product titles, descriptions, and FAQs into Spanish.
• Ensure accuracy and compliance with marketplace guidelines.
Operational Coordination
• Collaborate with internal teams to resolve order issues, cancellations, and SLA breaches.
• Track and report performance metrics for Spanish-language marketplaces. Quality & Process Improvement
• Identify recurring issues and suggest process enhancements.
• Maintain high CSAT and NPS scores for Spanish-language support.
Preferred Candidate Profile
• Neutral Spanish accent with excellent written and spoken communication.
• Prior experience in eCommerce operations or customer support.
• Strong problem-solving skills and attention to detail.
Hiring Process:
Language Evaluation
Ops round
Hiring Manager Interview
-
Customer Support Representative
23 hours ago
Mumbai, Maharashtra, India Calibehr Business Support Services Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe have requirement for Banking ProcessRoles and ResponsibilitiesHandle customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner.Resolve customer issues promptly and efficiently while maintaining high levels of customer satisfaction.Maintain accurate records of all interactions with customers using CRM...
-
Customer Support
1 week ago
Mumbai, Maharashtra, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionAl Fahad Enterprises operates in various business sectors including Tour & Travels and Organic Products, along with several other services. The company is known for its commitment to quality and customer satisfaction, offering diverse products and services to meet the needs of its clients.Role DescriptionThis is a full-time on-site role...
-
customer support
1 week ago
Mumbai, Maharashtra, India Randstad MENA Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Description Job Offer Closes: 12 December 2025Summary Location: Kopar Khairne, MaharashtraClient: A client of Randstad IndiaType: Temporary Posted: 13 October 2025Reference Number: JPC Next StepsContact the recruiter Set a job alert Create an account Search jobs Job Details Job Titles: Customer Service SpecialistSpecify Location: MumbaiJob...
-
Customer Support
2 weeks ago
Mumbai, Maharashtra, India Haptik Full time ₹ 2,00,000 - ₹ 8,00,000 per yearWhat we want to accomplish and why we need you?Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India's AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a...
-
Customer Support
1 week ago
Mumbai, Maharashtra, India 2coms Full time ₹ 2,00,000 - ₹ 4,00,000 per yearSUMMARY Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Vikhroli, Mumbai and requires working from the office.Responsibilities:Handle customer inquiries via phone in...
-
Customer Support
15 hours ago
Mumbai, Maharashtra, India My Pain Clinic Full time ₹ 2,40,000 - ₹ 4,20,000 per yearConvert leads for the company through telephonic conversationsInitiating sales with potential customers over the phone.Gain a deep understanding of the company's services and find gaps in the customer's lives wherein the company's services fitFoster strong relationships with existing and potential customers by honing the telesales executive skills such as...
-
Customer Support
3 days ago
Mumbai, Maharashtra, India GoZoop-Startup Full time ₹ 1,20,000 - ₹ 1,80,000 per yearWe are looking for a self-motivated and result oriented creative professional to join us as a Executive - Brand Reputation Management ( ORM Executives).Work Location : Prabhadevi | ElphinstoneMust have good communication in English.Responsibilities: (Including, not restricted to)Responsible for reviewing customer feedback across all relevant social media...
-
Customer support
5 days ago
Navi Mumbai, Maharashtra, India Preferable - Crafting Careers Full time ₹ 3,00,000 - ₹ 3,60,000 per yearPost- Customer supportEx-=3-4,YearsSalary- 25-30KLocation- Navi Mumabi VashiJob Detail-Responsible of handling GPS Devices Installation and troubleshooting of GPS Devices in VehicleResponsible to support the Engineer on Field Daily Co-ordination and Support with Team.Any service industries candidates will be applicable but Field Engineer coordination, should...
-
International Customer Support
3 days ago
Mumbai, Maharashtra, India Intellisolvers Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time on-site role located in Mumbai for an International Customer Support position. The International Customer Support representative will be responsible for assisting customers with their inquiries and issues, ensuring high levels of customer satisfaction. The role involves handling technical support, providing efficient...
-
Customer Support Executive
2 weeks ago
Mumbai, Maharashtra, India Growing Stars Consulting Private Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionWelcome to Growing Stars Consulting Private Limited, where your professional journey meets limitless possibilities. We offer tailored services to elevate your career, providing opportunities to work in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm headquartered in Aligarh, India, we are dedicated to being a...