Logitech Intune Devices

2 days ago

Mumbai, Maharashtra, India Navlakha Management Services Full time US$ 80,000 - US$ 1,20,000 per year

We have an opening for a Logitech Intune Devices in the Mumbai Location.

Job Summary

The Microsoft Teams Room & Telephony Support Engineer is responsible for supporting and

troubleshooting Microsoft Teams Room systems with a focus on Logitech conferencing devices. This

role includes managing MTR devices via Microsoft Intune and Teams Admin Center, ensuring security,

compliance and optimal performance for enterprise collaboration environments. Additionally, the

perimeter includes Teams Telephony support (users, call queues, Auto-attendants, voicemails) and

related troubleshooting.

Key Responsibilities


• L2/L3 Support Microsoft Teams Rooms (MTR) and Panel systems across multiple locations.


• Support Microsoft Teams Telephony systems across multiple locations (users, call queues, Auto-

attendants, voicemails)


• Troubleshoot audio/video issues, connectivity problems and firmware updates.


• Diagnose issues with Teams application and Logitech peripherals.


• Work with HDMI, USB, network and display configurations for conference rooms.


• Manage and Support Audiocodes, Poly, Yealink phone devices.


• Troubleshoot Intune device enrollment, policy conflicts and app deployment failures.


• Troubleshoot SIP/H.323, VoIP integration and external meeting compatibility.


• Request and ensure QoS, firewall rules and proxy settings for optimal call quality.


• Manage Logitech video conferencing devices like Rally Bar, Tap, Meetup and Sync.


• Ensure Teams Room licensing and security compliance.


• Administer Teams Admin Center (TAC) and Intune for policy enforcement and device monitoring.


• Document FAQs, best practices and troubleshooting guides.


• Monitor devices health and status using Teams Admin Center (TAC), Logitech Sync and Intune.


• Manage firmware/software updates for MTR/Phones devices and Logitech software.


• Perform regular audits, security compliance checks and proactive maintenance.

Mandatory Technical Skills


• Microsoft Teams Room (MTR), Panels administration & troubleshooting


• Logitech Video Conferencing Devices (Rally Bar, Meetup, Tap, Sync)


• Microsoft Teams (Auto attendant, Call queue), Phones administration & troubleshooting


• Teams Admin Center (TAC) and Microsoft 365 Admin Console


• Microsoft Intune for MTR device management (enrollment, compliance, policies)


• Knowledge of Azure AD, Conditional Access, and Zero Trust security


• Networking knowledge (LAN, VLAN, QoS, firewalls, VPN, SIP/H.323)


• Audio-Visual (AV) systems & peripherals (displays, microphones, speakers)

Qualifications


• Bachelors degree in IT, Computer Science, or related field (preferred).


• 3-5 years of experience in IT support, AV conferencing or MTR/Intune management.


• Certifications (Microsoft Teams Administrator Associate, Microsoft Endpoint Administrator,

Logitech Collaboration Specialist) are a plus.

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