Assistant Manager of Event Operations.

supports the Event Services Manager by coordinating logistics, supervising staff,

supports the Event Services Manager by coordinating logistics, supervising staff, and ensuring a positive guest experience. Key responsibilities include managing event schedules and budgets, handling vendor and client communication, assisting with event setup and breakdown, and resolving customer issues. This role requires strong organizational skills, a customer-service focus, and the ability to work under pressure to ensure events run smoothly. "Assistant Event Services Manager" is also known as Assistant Event Manager, Events Executive, Conference Services Executive, or Assistant Manager of Event Operations. This role involves assisting in the planning, coordination, and execution of events, from handling client inquiries and booking events to ensuring the quality of services like catering, setup, and client satisfaction. supporting the event manager by coordinating logistics, managing vendors, and assisting with budgeting. Key responsibilities include creating event timelines, liaising with marketing, managing client and attendee inquiries, overseeing on-site execution, and conducting post-event evaluations to gather feedback and identify areas for improvement. This role requires strong organizational, communication, and problem-solving skills, as well as the ability to work effectively under pressure.
Event planning and coordination: Assist in the planning and coordination of events, including creating event timelines and checklists to ensure all tasks are completed on schedule.
Logistics and operations: Manage end-to-end logistics, such as venue management, program coordination, vendor negotiation, and guest services. Ensure all logistical details are accurately recorded and managed.
Budget management: Help track budgets and ensure events are executed within financial constraints.
Vendor and client communication: Act as a point of contact, coordinate with vendors, and provide client support before, during, and after events.
On-site execution: Assist in the on-site execution of events, helping to manage staff and resolve any issues that arise promptly.
Marketing and communication: Collaborate with the marketing team to develop event marketing materials and manage communication with attendees.
Post-event evaluation: Gather attendee feedback, analyze event success, and prepare reports to identify lessons learned for future improvements.
Required skills and qualifications
Skills: Excellent communication, leadership, organizational, and time-management skills. Strong problem-solving and customer service skills are also essential.
Qualifications: A bachelor's degree in a relevant field like communications or marketing is often required.
Technical skills: Proficiency with event planning software, MS Office, and other relevant technology is beneficial.
Event planning and coordination: Assist in the planning and coordination of events, including creating event timelines and checklists to ensure all tasks are completed on schedule.
Logistics and operations: Manage end-to-end logistics, such as venue management, program coordination, vendor negotiation, and guest services. Ensure all logistical details are accurately recorded and managed.
Budget management: Help track budgets and ensure events are executed within financial constraints.
Vendor and client communication: Act as a point of contact, coordinate with vendors, and provide client support before, during, and after events.
On-site execution: Assist in the on-site execution of events, helping to manage staff and resolve any issues that arise promptly.
Marketing and communication: Collaborate with the marketing team to develop event marketing materials and manage communication with attendees.
Post-event evaluation: Gather attendee feedback, analyze event success, and prepare reports to identify lessons learned for future improvements.
Required skills and qualifications
Skills: Excellent communication, leadership, organizational, and time-management skills. Strong problem-solving and customer service skills are also essential.
Qualifications: A bachelor's degree in a relevant field like communications or marketing is often required.
Technical skills: Proficiency with event planning software, MS Office, and other relevant technology is beneficial.