Appointment Scheduler

2 weeks ago


Bengaluru, Karnataka, India Finnastra Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

Founded in 2010, Finnastra is a technology-driven B2B solutions provider specializing in Revenue Cycle Management (RCM), Credentialing, Corporate Finance, and PM & EHR Software. We help healthcare providers, payers, and credentialing organizations optimize financial performance, reduce costs, and improve operational efficiency through innovative technology and deep industry expertise. Headquartered in Bengaluru, India, with a strong presence in the US and UK, Finnastra is committed to transparency and efficiency in healthcare, empowering organizations with smart technology and expert-driven solutions.

Role Description

This is a full-time, on-site role for an Appointment Scheduler located in Bengaluru. The Appointment Scheduler will be responsible for scheduling appointments, managing phone calls, verifying patient information, and coordinating with various departments. The role includes handling customer service inquiries, ensuring that patient appointments are accurately scheduled, and maintaining communication with healthcare providers to optimize scheduling efficiency.

Qualifications

  • Expertise in Appointment Scheduling
  • Proficiency in Phone Etiquette and Customer Service skills
  • Strong Communication and Sales skills
  • Excellent organizational skills and attention to detail
  • Ability to work in a fast-paced, team-oriented environment
  • Previous experience in the healthcare industry is a plus
  • High School Diploma or equivalent required; additional education or certification is a plus

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