
Manager service-Automobile
3 days ago
Job Title: Manager Service
Location: Ernakulam
Reports to: Regional Head of Service
Desired Profile
Minimum 10 years of experience in Vehicle Service, with a minimum 2 years of experience in a similar role with any leading automobile dealership.
Must be a graduate, Age above 35 years.
Ability to build high-performing teams.
Excellent business networking and interpersonal skills.
Familiarity with modern business practice and digital orientation.
Customer centricity and quality orientation.
Excellent analytical skills to evaluate financial and non-financial performance.
Familiarity with Commercial Segment Vehicles will be an added advantage.
Key Responsibilities
Prepare an action plan to meet the financial target of the branch based on market conditions, monitor the achievements, take corrective action if the target is not achieved.
Observe Workshop activities like vehicle flow, outflow and residual vehicles in the shop floor and initiate actions for any debottlenecking that may be required.
Drive innovative customer satisfaction /retention programs to deliver greater Customer Delight Index
Lead the implementation of any new initiatives required to improve dealerships' operations and customer experience.
Job Type: Permanent
Pay: Up to ₹800,000.00 per year
Benefits:
- Provident Fund
Experience:
- Commercial vehicle: 4 years (Preferred)
- vehicle service: 10 years (Preferred)
- Senior leadership: 2 years (Preferred)
Work Location: In person
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