Head of Service Management
3 days ago
Position: Sr General Manager (Service)
Location: Kochi, KL
Experience: 12+ Years of experience in automobile service operations, with at least 5 years in a leadership or department head role.
Role Objective
Lead the regional service operations across Kerala to ensure outstanding customer experience, operational excellence, and profitability.
Key Responsibilities
- Develop and implement business plans, budgets, and departmental objectives for the Service Division.
- Ensure achievement of dealership service targets and maintain profitability through efficient cost management and service absorption.
- Supervise, coach, and evaluate service department personnel; ensure top-level technical competency across all workshops.
- Drive
customer satisfaction and retention
through proactive communication, complaint resolution, and follow-up systems. - Analyze performance reports, identify gaps, and execute corrective actions to improve workshop KPIs.
- Maintain high standards in
housekeeping, safety, and security
; ensure proper maintenance of tools, equipment, and infrastructure. - Build a customer-centric culture and maintain strong relationships within the local industry and business community.
- Implement HR practices related to recruitment, training, incentives, and retention of service staff.
-
Business Head
1 week ago
Cochin, Kerala, India Anson Group Of Comapanies Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionAnson Group of Companies, established in 2003, has diversified interests in the Indian financial sector, offering varied products such as chits and investment options. Anson Chits India Private Limited is a registered chits company that operates in compliance with the Indian Chits Act 1982 and relevant authorities. Anson Fincorp Private...
-
Production Head
1 week ago
Cochin, Kerala, India Icecube Event Management Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time, on-site role based in Kochi for a Production Head - Events. The Production Head will oversee the planning, coordination, and execution of events while collaborating with internal teams and external vendors. Responsibilities include developing event concepts, managing budgets and timelines, and ensuring smooth event...
-
Head of Sales
2 weeks ago
Cochin, Kerala, India TBH Full time ₹ 20,00,000 - ₹ 25,00,000 per yearCompany DescriptionTechbyheart (TBH) is a leader in cybersecurity, delivering specialized services like Vulnerability Assessment, Penetration Testing, and Corporate Training to safeguard the digital world. With its Training Wing, TBH nurtures young talents by providing cutting-edge courses in Cybersecurity, Artificial Intelligence (AI), Machine Learning...
-
Head of Partnerships
1 week ago
Cochin, Kerala, India Aabasoft Full time ₹ 1,20,000 - ₹ 1,80,000 per yearWe Are Hiring – Head of Strategic Partnerships (Contact Center Services)Location:Mumbai/KochiAabasoft (a 23-year-old IT/ITeS company, with a specialized Contact Center Services division) is looking for aHead of Strategic Partnershipsto spearhead business development and alliance building withBFSI, NBFCs, FinTechs, Retail, ISP, Healthcare and other...
-
Branch Head
1 week ago
Cochin, Kerala, India Adani Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionAbout Business:Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned...
-
Operations Head
7 days ago
Cochin, Kerala, India Future Leap PMC OPC Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per yearThe Operations Head (Senior/Junior) is responsible for overseeing daily office operations, ensuring excellent customer service, managing the front office team, and supporting holiday package sales. The role involves handling customer inquiries, coordinating travel bookings, and maintaining smooth office functioning.Responsibilities:Ensure excellent customer...
-
Creative Head+Project Manager
1 week ago
Cochin, Kerala, India PixelMark Digital Full time ₹ 3,00,000 - ₹ 4,80,000 per yearJob Title: Creative Head + Project ManagerExperience: Minimum 2 Years (Digital Marketing Agency)Location: Kakkanad, KochiSalary: Depends on experienceJob Description:We are looking for a dynamic Creative Head + Project Manager to lead our creative projects and ensure seamless execution from concept to delivery. The ideal candidate will have a keen eye for...
-
Operations Head
2 weeks ago
Cochin, Kerala, India Lakshya Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Lakshya:Lakshya takes pride in the fact that we are not just educators but are career advisors to our students and are actively involved in our student's strategic decision-making processes. We are committed to providing every possible advantage to our students so that they are able to meet their ambitions. We understand the importance and value of...
-
Marketing Head
1 week ago
Cochin, Kerala, India 2Hats Logic Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionSince 2014, 2Hats Logic Solutions has empowered businesses to excel in the digital marketplace with specialized eCommerce and retail tech solutions. Based on a global perspective gained through extensive collaborations with clients from the USA and Europe, the company delivers services such as custom eCommerce development, ERP integration,...
-
Center Head
7 days ago
Cochin, Kerala, India BLITZ ACADEMY Full time ₹ 4,80,000 per yearWE ARE HIRING CENTER HEADMinimum 3 to 5 yearsRoles And Responsibilitiesleads the development of centre initiatives, and improvements for effective delivery of centre programmes and services.drives the development of procedures, standards, and risk management frameworks to ensure quality teaching, curriculum development and student well-being.formulates...