Chatbot Conversational AI Engineer

5 days ago

Bengaluru, Karnataka, India NTT DATA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

- Act as a subject matter expert on the chatbot platform - Develop integrations in Java React and Python that enable virtual agents to interoperate with various systems - Participate in every phase of the Software Development Lifecycle - Create Generative Artificial Intelligence solutions and drive their adoption - Understand, refine, and translate customer requirements into working software - Create and enhance various utilities that support the chatbot platform - Lead design and code reviews - Work closely with a global team of engineers, SREs, and conversational AI experts - Identify automation opportunities and lead the way in addressing them - Train and refine intent detection models - Continuous Improvement of production virtual agents - Measure, demonstrate, and articulate the value of Artificial Intelligence solutions and automation - Support POCs and product demonstrations - 6+ yrs of experience in development using Java React - 6+ yrs of experience in development using Python for coding and development - Experience with JavaScript and and other software development frameworks and libraries - Demonstrated knowledge and interest in Generative Artificial Intelligence / LLMs, model training, fine tuning and related APIs - Familiarity with CI/CD practices and experience with GitHub and Jenkins - Deep experience with Agile development practices such as Scrum - Strong background in Linux - Solid understanding of NLP and Artificial Intelligence / Machine Learning concepts - Experience designing, creating, and interfacing with Virtual Agents using Amelia, , Microsoft Copilot Studio or similar platform - Sourcing and labeling training data for ML models - Experience in generative Artificial Intelligence, and LLMs - Familiarity with DevOps practices - Experience with cloud platforms such as AWS and Azure

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