Conversation Designer

2 days ago

Bengaluru, Karnataka, India Enterprise Bot Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Enterprise Bot is a dynamic scale-up founded in 2017. We support major companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others in enhancing customer interactions and automating processes using our Conversational AI technology.

Our global team comprises over 60 highly skilled professionals from diverse backgrounds.

Our company culture is open and progressive, with state-of-the-art technical solutions and flat hierarchies. Working at Enterprise Bot means experiencing a refreshing mix of passion, purpose, challenges, and fun.

Tasks

As a Conversation Designer, you will be responsible for designing engaging and effective conversational flows that deliver exceptional user experiences for voice and text-based AI systems. You will collaborate closely with product managers, developers, and AI engineers to ensure seamless and natural interactions between users and our AI platforms.

Key Responsibilities:

  • Design Conversational Flows: Create intuitive, engaging, and user-friendly conversation scripts for chatbots, virtual assistants, and other AI-driven interfaces.
  • User-Centric Design: Focus on understanding user needs and behaviors to craft conversations that are natural, empathetic, and aligned with business goals.
  • Collaborate with Cross-Functional Teams: Work closely with developers, product managers, and data scientists to ensure the implementation of conversation designs is technically feasible and aligns with project requirements.
  • Prototype and Test: Build conversation prototypes, conduct usability testing, and iterate on designs based on user feedback and analytics.
  • Maintain Consistency: Ensure consistency in tone, language, and brand voice across different channels and touchpoints.
  • Improve AI Performance: Analyze and optimize conversation flows based on data and user feedback to improve engagement and performance of the AI system.Documentation: Document conversation designs, flows, and user journeys for team collaboration and future reference.
Requirements
  • 2-3 years of experience in conversation design, UX writing, or related fields with hands-on experience in chatbot or conversational AI projects.
  • Strong writing and communication skills with the ability to create clear, concise, and engaging dialogue for AI systems.
  • Experience with CSM responsibilities will be an added advantage
  • Experience with conversation design tools (e.g., Voiceflow, Botmock, Dialogflow, or similar platforms).
  • Solid understanding of natural language processing (NLP) and conversational AI technologies.
  • Ability to collaborate effectively with technical and non-technical teams.
  • A user-first mindset with a focus on designing seamless and natural experiences.
  • Strong problem-solving skills with the ability to adapt to changing project requirements.
  • A passion for conversational AI and delivering exceptional user experiences.

Preferred Qualifications:

  • Experience working in agile development environments.
  • Familiarity with voice interfaces and multilingual conversation design.
  • Knowledge of AI training data and conversational analytics.
Benefits
  • A culture comprised of diverse, global teams who have a passion for collaboration and client service.
  • The ability to have an impact on a fast-growing startup and innovative and state-of-the-art AI products and solutions.
  • A competitive salary and scope for further advancement.
  • A great environment that promotes open feedback and a flat hierarchy, working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun.

If you're excited about shaping the future of conversational AI and creating impactful user experiences, we'd love to hear from you

  • Conversation Designer

    1 week ago

    Bengaluru, Karnataka, India Enterprise Bot Full time

    Enterprise Bot is the leading provider of GenAI, Conversational AI, and automation software, headquartered in Zurich, Switzerland. Our intelligent virtual assistants and automation tools help organizations improve efficiency, reduce costs, and deliver exceptional customer experiences across industries such as banking, insurance, and logistics. Our mission is...

  • Conversation Designer for Humanoid Robots

    2 weeks ago

    Bengaluru, Karnataka, India Machani Robotics Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Step into this unique role which is first of its kind. We're pioneering truly empathetic, embodied AI, and we need you to be the architect of our robot's living personality, forging deep, lasting bonds with users.Are you fascinated by how people connect with technology? Can you design conversations that build genuine trust and friendship? We are creating a...

  • Marketing Manager

    4 days ago

    Bengaluru, Karnataka, India Life Designer Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We are seeking a detail-oriented Paid Campaign Specialist with 2-4 years of experience to join our marketing team. You will work directly under the Marketing Manager and will be responsible for planning, executing, and optimizing paid advertising campaigns across multiple platforms (Google, Meta, LinkedIn, and others). This role is crucial in driving...

  • Conversational AI

    1 week ago

    Bengaluru, Karnataka, India Virtualyyst Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Experience:3–5 YearsAbout the RoleWe are looking for a dynamicBusiness Analyst / Solution Developerwith strongPython and Chatbot development expertise, along with excellentcustomer communication skills. This role is ideal for someone who can bridge the gap between business requirements and technical delivery.Key ResponsibilitiesInteract with clients to ...

  • Workday Data conversion Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Cloud EZE Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    A Workday Data conversion Consultantwith 2 to 5 years of experience in expertise in requirements gathering, design,and implementation of customer data conversion processes. You will also workclosely with key stakeholders to drive data migration efforts, perform qualityassurance, and enhance data processes.Skills and Qualification3 to 5 years of hands -on...

  • Conversational AI Engineer

    5 days ago

    Bengaluru, Karnataka, India Google Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    info_outlineXNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India.Minimum qualifications:Bachelor's degree in Computer Science or equivalent practical experience. Experience in computational linguistics or engineering.Experience...

  • Consultant - Workday Data Conversion Support

    1 week ago

    Bengaluru, Karnataka, India BSR & Co Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    DescriptionThe KPMG Global Services (KGS) MC is looking for dynamic, high-energy and high-performing individuals to be a part of the exciting journey.Roles & Responsibilities: Data Conversion ConsultantResponsible for client deliverables of medium-high complexity work with quality check, learning and understanding the client's requirementsUnderstand Client's...

  • Conversational AI Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Google Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Minimum qualifications:Bachelor's degree in Computer Science or equivalent practical experience.Experience in Computational Linguistics or Engineering.Experience working with customers, executives, and technical leads.Experience in building chatbots or voicebots.Preferred qualifications:Experience in building chatbots or voicebots with Dialogflow, with...

  • Conversation AI Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Verint Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionAt Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for...

  • Conversation AI Engineer

    2 days ago

    Bengaluru, Karnataka, India Verint Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job DescriptionAt Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results...