Customer Service Representative

3 days ago

Bandra East Mumbai Maharashtra, India Krowmaerd Private Limited Full time ₹ 2,52,000 - ₹ 3,60,000 per year

Our client, a leading real estate and asset management company, is committed to delivering exceptional services to our clients. They are looking for a well-spoken service representative to be responsible for soliciting sales and Marketing over the telephone. The customer representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and Sales.

A customer representative needs to have excellent communication skills as well as sales ability. should be meticulous in keeping records and able to handle all aspects of making a sale.

Customer Representative Responsibilities:

Ø Initiating sales with potential customers over the phone with the data provided.

Ø Asking questions to engage customers and keep the conversation going.

Ø Listening to the customers' needs to generate repeat sales.

Ø Gathering and documenting customer information, payment methods, purchases and sales.

Ø Keeping up to date on all products and informing customers of new products.

Ø Answering customers' questions about the products.

Customer Representative Requirements:

Ø Excellent communication skills.

Ø Creative thinking skills.

Ø The patience and ability to engage customers in conversation.

Ø Good sales ability.

Ø Working knowledge of relevant computer software.

Ø Excellent interpersonal and problem-solving skills.

Ø The ability to handle rejection and stress in soliciting customers.

Job Types: Full-time, Permanent

Pay: ₹21, ₹30,000.00 per month

Work Location: In person

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