Opening For the position of Demand Manager

5 days ago

Mumbai, Maharashtra, India Delhivery Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job Summary:

We are looking for a motivated and results-driven Demand Manager to join our growing team at Delhiver-Direct. The successful candidate will be responsible for building, acquiring new customers, and ensuring a smooth launch and initial customer experience.

Key Responsibilities:

1. Customer Acquisition:

- Manage a team of Field sales executives/ Assistant managers/ Telecallers for acquiring new customers.

- Work on Retention of existing customers as well as acquiring new customers.

2. Market Analysis:

- Identify potential clusters and monitor existing demand patterns.

- Provide insights and feedback on market trends and customer needs.

- Expand current serviceability.

3. Customer Relationship Management:

- Maintain strong relationships with customers to ensure high satisfaction and retention.

- Address customer queries and resolve issues promptly.

4. Sales Reporting:

- Track and report on sales activities and outcomes.

- Provide regular updates to the management team.

Requirements:

  • Proven experience in sales, business development, or a similar role.
  • Ability to work independently and as part of a team.
  • Familiarity with the logistics and supply chain industry is a plus.
  • Proficiency in using CRM software and google sheet
  • Willingness to travel within the assigned market.

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