Manager Quality
1 day ago
Ensures analysts meet standards for monitoring in an objective fashion all customer contact points
Responsible for the quality standards set by account management and Joint Venture client
Works with Operations, Training and client as consultant as well as regulator of quality issues
People Management
Handles and resolves resistance of the team to change as it involves conflicting views and opinions
Conducts training meetings
Expands training knowledge through seminars and keeping abreast of current training issues
Works with Training Manager and Operations Managers to provide trend reports to address any issues that need refresher training or that be newly discovered
Works with QA Team Leaders to resolve grievances
Develops and trains team members through coaching, providing work advise and motivation
Process Improvement
Recommends corrective services within client limits to adjust customer complaints
Provides continuous improvement of processes and systems
Technical
Designs and implements reports to establish patterns and trends of quality issues as they arise
Able to provide quantifiable data to all quality judgments that are made
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Quality Manager
1 day ago
Hyderabad, Telangana, India Teleperformance (TP) Full timeRole OverviewThe Quality Manager is responsible for developing, implementing, and maintaining quality management systems to ensure products, services, and processes meet internal standards, customer expectations, and regulatory requirements. The role focuses on continuous improvement, compliance, and driving a culture of quality across the organization.Key...
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Quality Manager
5 days ago
Hyderabad, Telangana, India Sahrudaya Health Care Full timeEstablish and implement quality management system across the hospital. Monitor and analyze the same for improvementEnsure the compliance of all the accreditation and certifications standards implemented in the system through close monitoringLiaisoning with the external bodies of accreditation and certifications for the regular audit programs.Preparing and...
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Manager - Quality
2 weeks ago
Hyderabad, Telangana, India HGS Full time ₹ 8,00,000 - ₹ 12,00,000 per yearRequirementsJob description – Quality Manager:Quality Excellence/AssuranceTBASSKPIs & KRAs Majorly - NPS (Actions taken to improve).Expertise as Quality leaders on Process improvementsTraining FlashesGood knowledge on statistics toolsQC tools and methodologyProjects and ImprovisationCertificationsRCAEnsures analysts meet standards for monitoring in an...
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Quality Management
2 weeks ago
Hyderabad, Telangana, India HSBC Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Title: Quality ManagementPurpose of the role Compliance with Global Financial Crime Procedures to ensure that all employees (new or existing) meet the Group's high standards of personal integrity and so minimize the risk of internal criminal activity or the leakage of confidential data.This function will provide global exposure to internal party...
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Quality Manager
5 days ago
Hyderabad, Telangana, India Orcapod Consulting Services Full timeTeam Management Responsibilities:Manage Quality Leads and the extended teamQualificationEducation: Graduate with relevant experiencea. Should have done basic quality training Lean, and basic QC toolsb. GB/BB certified preferredMinimum Experience required : Should have 8 -10 years of experience in managing QA processeResponsibilities:Business / CustomerEnsure...
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Quality Assurance Manager
3 days ago
Hyderabad, Telangana, India VIDGAS Science And Technologies Pvt Ltd Full timeCompany DescriptionVidgas Science and Technologies Private LimitedRole DescriptionThis is a full-time, on-site role for a Quality Assurance (QA) Manager / Dy. Manager located in Kadechur, Karnataka. The QA Manager will oversee and manage the quality assurance processes to ensure compliance with industry standards and company regulations. Responsibilities...
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Quality Compliance Manager
2 weeks ago
Hyderabad, Telangana, India Amgen Inc Full time ₹ 8,00,000 - ₹ 12,00,000 per yearWHAT YOU WILL DOWe are hiring a Quality Compliance Manager, which will operate within the General Medicine Therapeutic Area.In this vital role you will provide proactive end to end quality support for the development andimplementation of a risk-based quality assurance strategy that advances quality by design principles for the full clinical development...
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Quality Program Manager
2 weeks ago
Hyderabad, Telangana, India Apple Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAt Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only come about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire—and that by focusing on the smallest of details, we can make a...
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Manager, Quality Engineering
7 days ago
Hyderabad, Telangana, India Storable Full timeJob Description: Quality Engineering Manager We are seeking a Quality Engineering Manager to lead our QA team, drive Quality and automation strategy, and oversee the release process at Storable. In this leadership role, you will be responsible for building and scaling quality practices across the organization. You will work closely with engineering,...
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Quality Management System Manager
2 weeks ago
Hyderabad, Telangana, India Ocugen Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob title Quality Management System (QMS) ManagerReports to Operation Head Job purpose :Establishment, implementation, and continuous improvement of the company's. Quality Management System (QMS) to support its clinical-stage biopharmaceutical development programs while ensuring compliance with applicable regulatory requirements (e.g., FDA, EMA, ICH) and GxP...