Opening For Delivery Head/Segment Head For Healthcare
4 days ago
Role & responsibilities
- Responsible for the delivery of all Strategic accounts/Programs/projects:
 - Lead, mentor, retention and motivate high performance resources for seamless
 
delivery across engagements for all clients
- Establish operating procedures, work assignments, planning, and all project
 
management activities across the delivery organization and meet targets for project
revenue, profitability and utilization
- Design and implement frameworks for performance optimization, scalability,
 
security, reusability for delivery excellence and customer delight
- Take complete ownership for Delivery Governance of all the accounts and carry out
 
regular project audits to evaluate SLA, compliance and quality
- Maintain key customer relationships. Lead the new customer acquisition initiatives.
 - Collaborate with internal functional organisations like practice/Competency,
 
operations, sales teams to achieve business targets
- Provide strategic direction, motivation, leadership & proven general management ability to
 
successfully increase profitability.
- Formulate strategic and growth plan to increase business size and profitability of the
 
Healthcare programs/ projects.
- Work closely with peers and other members of the Senior Leadership in the BU to
 
formulate and implement long term growth strategy for the BU and Organization.
- Enable a great engineering culture with the right people, processes and innovation
 
and set the right performance standards to deliver strategic business out comes
- Ensure that internal projects and initiatives related to project delivery are aligned
 
with overall business strategy and priorities of the firm
- Create a leadership pipeline to drive and sustain the future growth
 - Diagnose project delivery issues and initiate actions to maintain or improve levels of
 
service
- Introduce best practices, agile methodologies and engineering standards; institute
 
change when necessary and appropriate
- Lead all change management initiatives and create a high-performing environment
 
where Execution, Quality and Innovation thrive
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