Sales Manager

1 week ago

Whitefield, Karnataka, India Sumati Enterprises Full time ₹ 3,00,000 - ₹ 3,78,000 per year

Job Title

Retail Store Sales Executive

Summary

The Retail Store Sales Executive is responsible for driving sales, delivering exceptional customer service, and maintaining an attractive, well-stocked store environment. This role focuses on meeting sales targets, building customer relationships, executing merchandising and promotional activities, and supporting day-to-day store operations.

Key Responsibilities

  • Greet customers, identify needs, and provide product information and demonstrations to drive conversions.
  • Achieve and exceed individual and store sales targets through proactive selling and upselling.
  • Process sales transactions accurately (POS), handle cash and card payments, and manage returns/exchanges following store policy.
  • Maintain product displays, restock shelves, and ensure visual merchandising standards are met.
  • Keep the sales floor clean, organized, and safe; report maintenance or safety issues promptly.
  • Build and maintain long-term customer relationships; manage customer queries and complaints professionally.
  • Participate in store inventory counts and stock reconciliation; report discrepancies.
  • Assist with promotional activities, loss prevention, and store opening/closing procedures.
  • Share product and competitor feedback with management; contribute ideas to improve sales and customer experience.
  • Collaborate with team members to support an efficient, positive store environment.

Qualifications

  • High school diploma or equivalent required; diploma/degree in business, retail management, or related field preferred.
  • Proven retail sales experience (typically 1–3 years) or demonstrable customer-facing experience.
  • Basic numeracy and comfort using point-of-sale systems.
  • Flexible availability including weekends and holidays as retail needs dictate.

Skills & Competencies

  • Strong customer service and communication skills.
  • Persuasive selling and upselling ability.
  • Team player with a positive, customer-first attitude.
  • Attention to detail and good organizational skills.
  • Basic problem-solving and complaint-resolution skills.
  • Ability to stand for extended periods and lift moderate weight (as required for merchandising/stocking).
  • Familiarity with inventory systems and retail KPIs is a plus.

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month

Work Location: In person

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