Telecom Business Analyst
4 days ago
- Gather and document business requirements from stakeholders.
- Analyze existing telecom processes and identify areas for improvement.
- Collaborate with IT and project teams to develop solutions.
- Create detailed functional specifications for new systems.
- Conduct market research and competitive analysis.
- Prepare and present business cases for project approval.
- Participate in user acceptance testing (UAT) to validate solutions.
- Facilitate workshops and meetings with cross-functional teams.
- Ensure compliance with telecom regulations and industry standards.
- Develop and maintain project documentation and reporting.
- Train end-users and support staff on new systems.
- Monitor project progress and adjust plans as needed.
- Provide data analysis to support business decisions.
- Support change management initiatives related to new technology.
- Identify potential risks and develop mitigation strategies.
- Bachelor's degree in Business Administration, Telecommunications, or related field.
- 12 years of experience as a business analyst in the telecom industry.
- Strong knowledge of telecom technologies, products, and services.
- Experience with data analysis tools and methodologies.
- Proficiency in project management software.
- Excellent communication and interpersonal skills.
- Ability to translate complex technical concepts into business terms.
- Experience in business process modeling and improvement.
- Strong problem-solving skills and analytical mindset.
- Understanding of regulatory requirements in the telecom sector.
- Ability to work independently and in a team environment.
- Experience with Agile methodologies is a plus.
- Willingness to travel as required for business needs.
- Strong organizational skills with attention to detail.
- Familiarity with telecom billing and CRM systems.
- Professional certifications (e.g., CBAP, PMP) are a plus.
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