Customer Success

6 days ago


Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full time ₹ 2,50,000 - ₹ 5,00,000 per year

We are looking for a proactive CSM Intern to support our Customer Success Managers with renewal outreach. This is an entry-level internship wherein the primary responsibility will be to connect with customers via phone, assisting the CSM team in driving renewal conversations.

This is a 4-month internship opportunity.

What you'll do...
  • Make outbound calls to US-based users during renewal periods and support them through the process.
  • Maintain up-to-date customer data in the CRM, ensuring accuracy and usability across teams.
  • Assist the CSM team in ensuring smooth and timely renewal processes, along with handling other miscellaneous tasks as needed.
Who you are...
  • Someone with 0-1 year of experience, looking to enter the success vertical in the SaaS space
  • Good communications and the right energy to collaborate in a fast growing organisation
  • The success team works in office from Monday to Thursday & Remote on Friday (430PM to 12AM)

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