Tele Calling Executive

2 weeks ago

Vidyavihar Mumbai Maharashtra, India Sheetal Academy Full time ₹ 2,40,000 per year

Job Title: *Student Enquiry Executive* / *Spoken English Counsellor*

Organization: *Sheetal Academy*

About Us:

Established in *1989, Sheetal Academy* has been a pioneer in *Spoken English education for over 36 years* , transforming lives across India and around the world. With students from diverse countries, we specialize in teaching *English for real fluency* — now expanding globally with our new *Arabic-to-English and Urdu-to-English* learning programs tailored for Gulf countries.

Our teaching philosophy emphasizes *personalized guidance* , *unlimited duration until fluency, and authentic communication* — without false promises or artificial selling tactics.

Position Overview:

We are looking for *dedicated, confident, and empathetic professionals* to handle student *enquiries from across the world* . The role involves explaining our *unique teaching methods* , program features, and ensuring every potential student experiences a *professional yet human touch* while interacting with our academy.

Work Timings (Shift Options):

1:00 PM – 9:00 PM — *Office Shift*

7:00 AM – 3:00 PM — *Office Shift*

10:00 PM – 5:00 AM — *Work from Home*

Key Responsibilities:

Attend *domestic* and *international student enquiries* via phone, WhatsApp, and online meetings.

Explain Sheetal Academy's *method of teaching, course structure, and success stories* in a clear and inspiring manner.

Convert highly positive leads (already 90–100% inclined) into successful admissions with warmth and integrity.

Maintain *honest communication* — no false promises, no exaggerations, and no artificial commitments.

Ensure every interaction reflects the *prestige and values of Sheetal Academy.*

Coordinate with the academic team to schedule demo sessions and follow-ups.

Provide regular reports and feedback to management regarding enquiry trends.

Desired Candidate Profile:

Excellent *communication* skills in English; knowledge of *Arabic or Urdu* will be an advantage.

Pleasant personality with a *genuine human touch* in communication.

Strong understanding of *spoken English learning* *needs* of students from various countries.

Confident, patient, and empathetic listener.

Basic computer literacy and familiarity with WhatsApp, Google Meet, or Zoom.

Prior experience in *education counselling, tele-counselling* , or *student relationship management* preferred.

Compensation:

*Salary no bar* — *depends upon the caliber* , *communication skill* , and *experience of the candidate* .

Work Location: 704, Surya House, Opposite RN Gandhi School, Vidyavihar East

Flexible – Online or Office-based (depending on region and candidate profile).

Why Join Sheetal Academy:

A respected brand with *36 years of legacy and students across the globe* .

Work with an organization that values *ethics* , *professionalism, and humanity* .

Opportunity to grow with *global expansion* into Gulf countries and beyond.

Be part of a mission that genuinely *changes lives through English fluency* .

Contact for Details:

*Sachin Mishra* –

Job Types: Full-time, Permanent, Fresher, Freelance

Pay: ₹20, ₹60,000.00 per month

Work Location: In person

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