
Technical Support Executive
1 week ago
Company Description
YoCharge is a digital platform designed to enable smart charging for electric vehicles. We assist Charge Point Operators in launching, operating, and scaling their EV Charging Business. Our goal is to facilitate efficient and scalable solutions for the growing demand for electric vehicle infrastructure.
Role Description
This is a full-time, on-site role for a Technical Support Executive located in Udaipur. The Technical Support Executive will be responsible for providing technical support, troubleshooting issues, and ensuring smooth customer service. Daily tasks include addressing customer inquiries, diagnosing technical problems, and delivering effective solutions to enhance customer satisfaction.
Qualifications
- Strong Customer Support and Customer Service skills
- Proficient in Technical Support and Troubleshooting
- Excellent Analytical Skills
- Effective communication and interpersonal skills
- Ability to work well in a team environment
- Bachelor's degree in Information Technology, Computer Science, or a related field
- Previous experience in the EV charging industry is a plus
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