Client Service Role Fund Management

2 weeks ago


Navi Mumbai, Maharashtra, India Premier Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Opening with a leading Fund Management Firm Role Client ServiceLocation Mumbai Roles Responsibility Build and maintain strong relationships with clients understanding their needs and delivering tailored solutions The incumbent will ensure smooth customer onboarding by liaising with internal teams for the same Understand regulatory guidelines with reference to Foreign Investments Take ownership and address client queries resolving them in a timely and efficient manner Track NAV to be released to the clients and coordinate with the Fund Accountant team to ensure NAV is released as per the decided turnaround time TAT Liaise with the Account and Finance team for fee calculations cross checking the fee calculations through the NAV pack and accordingly releasing weekly monthly fee calculations to the clients Respond to client queries in case of any clarifications required Coordinate with the Operations team to ensure client requests such as subscriptions redemptions are processed smoothly and within the TAT Work closely with internal teams such as Sales Product and Operations to deliver a seamless client experience Liaise with administrators and distributor referral agents for smooth onboarding Track any fund transfer requests from clients and coordinate with PCM and Custodian for the same Collect prompt and accurate feedback from clients interacting with them to ensure that all valid concerns are addressed immediately Escalate unresolved queries issues to the appropriate team


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