Customer Support Executive

8 hours ago

Ghaziabad Greater Noida Noida, India Tech Mahindra Full time ₹ 1,44,000 - ₹ 2,64,000 per year

Tech Mahindra is Hiring on immediate basis

Mega Walk-In Drive || 5 days Working: 2 days rotational shifts and off's || Customer Support

Associate

Noida Location: Work from office

Salary: up to 22k per month in hand (Depending on interview, experience and skills)

Minimum qualification: 12th pass

Smooth interview process, Immediate joiners required.

About the Role:

We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently.

Key Responsibilities:

Handle inbound and outbound customer calls professionally.

Address and resolve customer queries, issues, and concerns with empathy and accuracy.

Provide product/service information and support.

Maintain detailed records of customer interactions.

Work effectively in a fast-paced, rotational shift environment.

Skills and Qualifications:

Excellent verbal communication skills in English.

Strong problem-solving and active listening skills.

Ability to work flexible shifts, including weekends and holidays.

A customer-centric attitude and willingness to go the extra mile.

If you have a passion for delivering excellent customer service and thrive in a dynamic setting, we'd love to hear from you or reach directly at the below mentioned location

Tower A, First Floor A8, Tech Mahindra, Knowledge Boulevard, Sector 62, near IMS College, Noida, Uttar Pradesh Near Noida Electronic city metro station, DMRC Blue Line)

For more details please contact:

Prashant @ or WhatsApp your resume on the same number

Binne @ or email your resume at

HR Jagriti @ or email resume

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