Customer Support Specialist

18 hours ago

Hyderabad, Telangana, India Ltimindtree Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

Were excited to share a job opportunity for the role of Customer Support Associate. If you or someone in your network is looking for a dynamic role in customer service, this could be a great fit

Our organization is actively seeking a dedicated and experienced Contractor with expertise in AppDynamics, New Relic, Dynatrace, and Digital Experience Monitoring. This role requires 1-3 years of relevant experience, preferably in a customer support function, and will involve working in an international customer service process in a 24x7 environment on a rotational shift basis.

Qualifications:

  1. Bachelor's degree or higher.
  2. 1-3 years of experience as a Customer Support Specialist or in a similar customer service role.
  3. Proficiency in AppDynamics, New Relic, Dynatrace, Digital Experience Monitoring is mandatory.
  4. Excellent command of the English language, with strong listening and articulation skills.
  5. Proven problem-solving abilities and a quick learner.
  6. Willingness to work from our office in Bangalore.
  7. Ready to start immediately or within a maximum notice period of 15 Days

The ideal candidate will be an empathetic listener, able to quickly understand and address customer needs, and a good team player. They will demonstrate a high level of commitment to the role, a problem-solving mindset, and the ability to work independently. This is a fantastic opportunity for someone looking to grow their career in customer service and support within a dynamic and supportive work environment.

If you meet these criteria and are eager to take on this challenging role, we would like to hear from you. Apply now to join our team and help us deliver exceptional customer service.

Please share your updated CV

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References are appreciated

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