Workplace Specialist

2 days ago

Pune, Maharashtra, India Avalara Technologies Full time ₹ 2,50,000 - ₹ 5,00,000 per year

What You'll Do

The Workplace Specialist/ Receptionist position serves as the first contact for visitors and employees, ensuring a professional and welcoming front office environment. Your role will involve greeting guests, coordinating meetings, handling mail and courier services, and supporting administrative tasks. Additionally, you will be part of the global Workplace team. You will be reporting to the Workplace-Director. You will work from the Pune office.

What Your Responsibilities Will Be

  • Be the welcoming face of the office, ensuring a warm and professional first impression.

  • Greet and assist employees, clients, and visitors while maintaining an engaging demeanor.

  • Partner with staff and external vendors to coordinate front desk operations smoothly.

  • Manage the tidiness of the reception area and common spaces.

  • Handle general office inquiries, providing responses and escalating where necessary.

  • Sort and distribute incoming mail, flagging urgent items for immediate action.

  • Be a contact for courier and postal deliveries.

  • Ensure security protocols are followed, including visitor registration and access management.

  • Coordinate with security staff to manage material inward/outward movements, verifying delivery documents.

  • Assist the Workplace Team in coordinating office events, team meetings, and employee engagement activities.

  • Ensure adherence to company policies and administrative standards.

  • This is a full-time, onsite role, requiring availability 5 days a week to ensure smooth daily operations.

What You'll Need to be Successful

  • Graduate with 3+ years of experience managing front desk operations and office administration.

  • A warm, welcoming, and business conduct to create a positive first impression for employees and visitors.

  • Ability to multitask, prioritize responsibilities, and maintain front desk and office space.

  • Ensure accuracy in mail handling, inventory management, visitor logs, and administrative tasks.

  • Take ownership of tasks, anticipate workplace needs, and resolve issues.

  • Work with employees, clients, vendors, and leadership across all levels.

  • Bring enthusiasm, teamwork, and a People-first mindset to create an engaging and vibrant workplace.

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