
Relationship Manager-Sales
6 days ago
Designation: Health Relationship Manager-Sales
Required: Fresher Or Experienced
Roles & Responsibilities
Lead Outreach & Engagement
● Respond to inbound and warm leads within 24 hours of engagement.
● Conduct outbound follow‑ups on campaign responders, event attendees, and partner referrals. Consultative Selling & Cross‑Sell
● Identify customer needs based on click history, current plan details, and conversational cues.
● Present Company's offerings in a benefit‑driven, conversational style.
● Customize pitches to each customer's situation: individuals, families, or corporate employees. Seamless Activation & Support
● Guide customers through plan upgrades, add‑on activations, and insurance enrollment in real time.
● Schedule and execute next‑day call backs when customers request time to decide. CRM Management & Collaboration
● Record all interactions, outcomes, and next steps in the CRM
.● Share insights with Marketing, Product, and Operations to refine offerings and messaging. Customer Advocacy & Retention
Act as the customer's voice internally, relay feedback and suggest service enhancements.
Drive renewals and prevent churn through proactive check‑ins and value
reinforcement.
Success Metrics (KPIs)
● Conversion Rate: Percentage of contacted leads who purchase or upgrade.
● Average Revenue per Lead: Upsell/cross‑sell revenue divided by leads engaged.
Qualifications: Any Graduation
Location :Waghle Estate, Thane
Call or msg:
Job Types: Full-time, Permanent
Pay: Up to ₹300,000.00 per year
Work Location: In person
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