Relationship Manager-Sales

6 days ago


Thāne, Maharashtra, India MV Outsourcing Pvt Ltd Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Designation: Health Relationship Manager-Sales

Required: Fresher Or Experienced

Roles & Responsibilities

Lead Outreach & Engagement

● Respond to inbound and warm leads within 24 hours of engagement.

● Conduct outbound follow‑ups on campaign responders, event attendees, and partner referrals. Consultative Selling & Cross‑Sell

● Identify customer needs based on click history, current plan details, and conversational cues.

● Present Company's offerings in a benefit‑driven, conversational style.

● Customize pitches to each customer's situation: individuals, families, or corporate employees. Seamless Activation & Support

● Guide customers through plan upgrades, add‑on activations, and insurance enrollment in real time.

● Schedule and execute next‑day call backs when customers request time to decide. CRM Management & Collaboration

● Record all interactions, outcomes, and next steps in the CRM

.● Share insights with Marketing, Product, and Operations to refine offerings and messaging. Customer Advocacy & Retention

 Act as the customer's voice internally, relay feedback and suggest service enhancements.

 Drive renewals and prevent churn through proactive check‑ins and value

reinforcement.

Success Metrics (KPIs)

● Conversion Rate: Percentage of contacted leads who purchase or upgrade.

● Average Revenue per Lead: Upsell/cross‑sell revenue divided by leads engaged.

Qualifications: Any Graduation

Location :Waghle Estate, Thane

Call or msg:

Job Types: Full-time, Permanent

Pay: Up to ₹300,000.00 per year

Work Location: In person


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