Team Lead

2 weeks ago

Gurgaon, Haryana, India IHG Hotels & Resorts Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Will be leading a team of associates and senior associates who will be doing invoice Processing. Will need to make sure the process SLA's in terms of processing and accuracy are maintained on a daily and monthly basis. Will be actively involved in training, hiring and coaching of team members. Will be required to liase with on shore team members on a day to day basis to be able to work better together.

Role Purpose

The role includes leading a team of Analyst and Sr. Analyst who are responsible for Invoice processing/vendors set ups/payments management/ Specialty activities (resolving of exceptions). The persons needs to ensure that process SLA in terms of processing and accuracy are maintained on a daily and monthly basis.

Key Accountabilities

  • Give consistent customer service delivery, build customer confidence in the level of service provided. Meet the ongoing
  • needs and expectations of our customers.
  • Identify process related issues and concerns and escalate to Manager- AP in a timely manner.
  • Review every day Metric reports to see the performance of the team members, Identify the gaps and take corrective actions in a timely manner.
  • Manage the team resource as appropriate to ensure all key tasks are covered during absence and holiday & there is adequate backup plan
  • Makes sure all escalation of incidents that could become high priority, business risk or exceed SLA are flagged off well in time.
  • Works on audit requirements from time to time and provide accurate and timely information to the auditors.
  • Works on driving Process improvements in the process and Efficiency in the ways of working.
  • To recruit, train, motivate and develop the team members.
  • Work on attrition management
  • Ensure proper documentation is in place for performance gaps & cases & necessary actions taken in a timely manner.
  • Ensure Process Documents are reviewed on a quarterly basis. add anything that is new or delete anything that is not used anymore.
  • Do regular Check Ins with the team members to update them on their performance and provide proper feedback for their overall learning
  • Do Trainings for the new hires and bring them up to speed
  • Do regular Process Knowledge Tests and Assessments to check the knowledge of the team members.
  • Have a Backup plan ready all the time.
  • Ensuring a clean open liability and a highlighting to management potential financial risks on Balance Sheet items.
  • Participating in Project and rollout calls and meetings and ensuring delivery of tasks related to projects in a timely and efficient manner.

Key Skills & Experiences

Education and Experience

Graduate or Post Graduate preferred. 7+ years of work-related experience in accounting having sound accounting knowledge

Technical Skills and Knowledge

Good knowledge of relevant Systems and applications used in accounting function like PeopleSoft. Conversant with MS Office,

ERP exposure

Other Skills

Communication - Possess good communication skills.

Flexibility - Flexible to work in multiple shifts

-Good People Management skills

-Open for travel in case of business requirement

-Positive attitude and high level of energy

-Ability to work in cross functional teams

  • Lead - Paid Media

    7 days ago

    Gurgaon, Haryana, India Team Pumpkin Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Title: Lead - Paid MediaSummary:We are seeking a highly experienced and results-driven individual to join our Paid Media department as a Lead. The ideal candidate will have at least 4 years of experience in managing Paid Media campaigns across various platforms and industries. As the Lead - Paid Media, you will play a crucial role in driving our...

  • Team Lead

    4 days ago

    Gurgaon, Haryana, India Makoto HR Solutions Full time ₹ 30,00,000 per year

    Exciting Job Opportunity with a Leading IPC We are hiring for Team Lead - Associate Director/Director - Office Leasing Transactions Location: Gurgaon Compensation: upto 30 LPA Looking for professionals with experience in commercial real estate transactions & office space leasing Preference for candidates from IPC / broking firms Must have strong expertise...

  • Team Lead

    1 week ago

    Gurgaon, Haryana, India Converge Staffing Solutions Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Location- GurugramJob Summary: We are seeking an experienced and dynamic Team Lead Software Developer to lead a team of developers working on AI-driven solutions. This role involves guiding and mentoring the team, while ensuring high-quality development and timely delivery of features.We want Full Stack 6 yrs with Gen AI expResponsibilities:Lead and manage a...

  • Team Lead

    2 weeks ago

    Gurgaon, Haryana, India Technians Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    About the RoleWe are seeking a highly skilledMeta Specialist – Team Leadto join our growingdigital marketing agency. The ideal candidate will havehands-on expertise in Meta Ads (Facebook & Instagram)and proven experience inleading a teamto deliver high-performance campaigns across diverse industries. You will be responsible for strategy, execution,...

  • Team Lead

    6 days ago

    Gurgaon, Haryana, India Taboola Full time

    Taboola is looking for a top-notch Fraud Analyst Team Lead As an Advertiser Fraud Analyst Team Lead at Taboola your primary responsibility is to lead a team of analysts to detect and prevent fraudulent activities within the advertising ecosystem You will monitor team operations and analyze advertising data investigate suspicious incidents and...

  • Team Lead

    2 weeks ago

    Gurgaon, Haryana, India Smashr Global Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Team Lead Job Location: Gurgaon Job Type: Full-time Job Summary:We are seeking a dynamic Team Lead Real Estate Sales to manage sales operations and channel partner networks for premium residential and commercial projects in Gurgaon. The role involves leading a sales team, driving large-ticket closures, building and maintaining channel...

  • Team Lead

    2 weeks ago

    Gurgaon, Haryana, India People Positive Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Note- Candidate should be from BPO background only and on paper experienceIndustry Exposure RequiredCan communicate in Hindi and English both.Experience in Outbound Tele calling/Tele Sales/lead generation.Lead Generation processOutbound Tele calling exposure is preferable.Must have worked on dialer.Job RoleCommunicates information in a timely, accurate and...

  • Team Lead

    1 week ago

    Gurgaon, Haryana, India Siemens Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    As a Team Lead (w/m/d) in a Control & Protection Platform development team you will manage a small team of engineers responsible for C&P Platform Development for FACTS and HVDC Solutions.Be responsible for your team members and hold regular growth dialogues and feedback talksBe primarily responsible for coordinating activities and communications with...

  • Team Lead

    3 weeks ago

    Gurgaon, Haryana, India Neolytix Full time

    Job Title Team Lead - RCM Quality Process Excellence Location Gurugram Experience 6 Years Employment Type Full-time About Neolytix Neolytix is a trusted provider of business solutions for healthcare organizations across the United States We specialize in revenue cycle management RCM compliance and business support helping our clients drive...

  • Team Lead

    7 days ago

    Gurgaon, Haryana, India Policybazaar for Business Full time

    Job DescriptionKey Responsibilities:- Lead, mentor, and manage a team of outbound sales representatives.- Set daily, weekly, and monthly sales targets and KPIs for the team.- Monitor team performance and provide regular performance feedback.- Conduct regular coaching, training sessions, and role-playing exercises.- Develop outbound sales scripts, email...