Retention Marketing Executive

2 days ago

Janpath Delhi Delhi, India Bloom Hotel Group Full time ₹ 4,50,000 - ₹ 6,00,000 per year

Bloom Hotels is Hiring: Retention Marketing Executive (Delhi)

Are you passionate about creating meaningful customer connections and driving brand loyalty?

Bloom Hotels is looking for a Retention Marketing Executive to enhance guest engagement, improve repeat business, and build long-term customer relationships through data-driven strategies and personalized communication.

Key Responsibilities

  1. Develop and execute retention strategies across email, SMS, WhatsApp, and CRM platforms.

  2. Analyze guest data and behavior to create targeted campaigns that increase repeat bookings.

  3. Collaborate with digital, creative, and operations teams to improve customer experience and loyalty.

  4. Manage CRM tools, track campaign performance, and share actionable insights to enhance engagement.

  5. Stay updated with hospitality and marketing trends to innovate retention initiatives.

What We're Looking For

  1. 1–3 years of experience in retention / CRM / lifecycle / loyalty marketing.

  2. Strong understanding of CRM tools, segmentation, and automation platforms.

  3. Data-driven approach with strong analytical and reporting skills.

  4. Excellent communication and storytelling abilities.

  5. A passion for hospitality and guest experience is a plus.

Location: Delhi

Role Type: Full-time

On-siteIf you love building relationships that last and turning guests into loyal brand advocates, we'd love to hear from you

Apply at or DM us to explore this opportunity.

Join Bloom Hotels and help us redefine guest loyalty in the hospitality space

Job Types: Full-time, Permanent

Pay: ₹450, ₹500,000.00 per month

Benefits:

  • Food provided

Experience:

  • marketing : 3 years (Required)

Language:

  • English (Required)

Work Location: In person

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