Assistant Call Center Manager

1 week ago


Chandigarh, Chandigarh, India JeenaSikho Lifecare Private Limited Full time ₹ 40,000 - ₹ 70,000 per year

Company Description

JeenaSikho Lifecare Private Limited is a health, wellness, and fitness company based out of Zirakpur, Punjab, India. The company is dedicated to promoting wellness and a healthy lifestyle through its various services and products. With a strong commitment to quality and customer satisfaction, JeenaSikho Lifecare aims to make a positive impact on the lives of its clients.

Role Description

This is a full-time on-site role located in Chandigarh for an Assistant Call Center Manager. The Assistant Call Center Manager will be responsible for overseeing daily call center operations, ensuring high levels of customer satisfaction, managing and training team members, and maintaining performance metrics. The role involves developing strategies to improve call center efficiency, handling escalated customer issues, and collaborating with other departments to meet company goals.

Qualifications

  • Customer Satisfaction and Contact Center Management skills
  • Strong Analytical Skills
  • Team Management and Communication skills
  • Excellent problem-solving abilities
  • Ability to work efficiently in a fast-paced environment
  • Bachelor's degree in Business Administration, Management, or related field
  • Prior experience in a call center or customer service

Experience
: 6-10 Years

Salary
:40k-70k

Location
: Zirakpur

Job type
: Full Time/On-Site



  • Chandigarh, Chandigarh, India Jindal I.V.F. & Sant Memorial Nursing Home Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerMaintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation teamRecommend improvements for systems and processes to boost organizational efficiencyIdentify patients needs, clarify information, research every issue and...


  • Chandigarh, Chandigarh, India Jindal I.V.F. & Sant Memorial Nursing Home Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    ResponsibilitiesManage large amounts of inbound and outbound calls in a timely mannerMaintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation teamRecommend improvements for systems and processes to boost organizational efficiencyIdentify patients needs, clarify information, research every issue and...


  • Chandigarh, Chandigarh, India D D R Enterprises Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    We're Hiring: Service Center Manager in ChandigarhJob Title: Service Center ManagerCompany: MI Service Centre & Reliance RESQ Service CentreLocation: Sector 47c, ChandigarhSalary: ₹20,000 - ₹25,000 per monthAbout the Role:We are seeking a dynamic and experienced Service Center Manager to lead operations at our authorized MI and Reliance RESQ service...

  • Assistant Manager

    5 days ago


    Chandigarh, Chandigarh, India Hyatt Regency Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Organization- Hyatt Regency ChandigarhSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Chef Concierge is responsible to assist the Front Office / Assistant Front Office Manager in...

  • Assistant Manager

    1 week ago


    Chandigarh, Chandigarh, India Elevation HR LLP Full time ₹ 4,00,000 - ₹ 7,00,000 per year

    Key Responsibilities & AuthoritiesThis position will assist the Sr. Manager - Sales & Business Development, Cold Chain (North) in the following areas:Sales:Assist in reaching and exceeding monthly and annual sales targets . 2. Strive direct sales via cold calling, in person sales calls and presentations. 3. Assist in closing sales opportunities through...


  • Chandigarh, Chandigarh, India miracle services Full time ₹ 3,60,000 - ₹ 6,00,000 per year

    We are looking of a Assistant Manager Purchase for a manufacture company located in Chandigarh(Punjab)Qualification:Any GraduateExperience: 8 to 10 yearsInterested candidate may call Job Type: PermanentPay: ₹45, ₹50,000.00 per monthBenefits:Provident FundWork Location: In person


  • Chandigarh, Chandigarh, India Dahua Technology Full time ₹ 2,10,000 - ₹ 4,20,000 per year

    Key ResponsibilitiesKeep accurate records of all incoming devices — logging device details, customer information, reported issues.Manage outgoing devices — ensure repaired/fixed devices are properly tested, quality checked, logged, and dispatched back to customers.Perform device repair and troubleshooting: diagnose hardware/software faults,...

  • Assistant Manager

    3 days ago


    Chandigarh, Chandigarh, India Willis Towers Watson Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Assistant Manager located in Chandigarh, India. The Assistant Manager will be responsible for overseeing daily operations, managing teams, coordinating projects, and ensuring compliance with company policies and standards. The role also involves...

  • Assistant Manager

    1 week ago


    Chandigarh, Chandigarh, India CHALLS INTERNATIONAL LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCHALLS INTERNATIONAL LIMITED is a consumer goods company based in Boro, New South Wales, Australia. The company is known for its innovative products that meet the needs of various consumers. CHALLS INTERNATIONAL LIMITED prides itself on delivering high-quality goods and maintaining a reputation for excellence in the industry. Joining the...


  • Chandigarh, Chandigarh, India IASH Marcomm Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Job Title: Telecaller Sales ExecutiveJob Summary:We are seeking a dynamic and results-driven Telecaller Sales Executive to join our team. The ideal candidate will have excellent communication skills, fluent English, and a professional appearance. The role involves making outbound calls to potential customers, promoting our products/services, and achieving...