
Service Desk Lead
6 days ago
Job Description:
- Should have Service Desk Knowledge with strong communication Skill.
- Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot.
- Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).8
- System Admin knowledge on Cloud and On-prem Infrastructure.
- Should have moderate/fair knowledge on O365 admin, Intune, Exchange Online, Teams Admin Centre, Azure.
- End user issues troubleshooting.
- Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts.
- Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc.
- On-Prem (must know AD, Domain Controller).
- Must know 'Service-Now' and familiar with ITIL process.
- Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality metrices.
New Shift Timings will be:
- 7am to 4pm
- 3pm to 12am
- 11pm to 8am
-
Lead, Service Desk
2 weeks ago
Bengaluru, Karnataka, India Zones Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionRole: Service Desk Team LeadPosition OverviewThe Service Desk Team Lead has the responsibility for leading the day-to-day operation of the service desk. This role is crucial to ensuring customer requirements are met in terms of communication, prioritization, escalations & resolutions of incidents and requests. The Service Desk Team Lead is...
-
IT Service Desk Team Lead
1 week ago
Bengaluru, Karnataka, India Innovatia Inc. Full time ₹ 20,00,000 - ₹ 25,00,000 per yearInnovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...
-
Team Lead- Service Desk
2 weeks ago
Bengaluru, Karnataka, India Ghrs Training Full time ₹ 10,80,000 per yearRequire 2 years exp as a Team lead on paperSkills- ITIL/ITSM/Incident/Ticketing/IT Support/IT Service desk/Technical supportTotal 4 years exp in Service deskBangaloreCTC- 9 LPAGraduatesWFONight Shifts/Rotational shiftsContact
-
Service Desk Team Lead
4 days ago
Bengaluru, Karnataka, India Betsol Full time ₹ 15,00,000 - ₹ 25,00,000 per yearService Desk Team Lead Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's...
-
Service Desk Team Lead
13 hours ago
Bengaluru, Karnataka, India Betsol Full time ₹ 15,00,000 - ₹ 25,00,000 per yearService Desk Team Lead Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's...
-
Urgent: IT Service Desk Team Lead
3 weeks ago
Bengaluru, Karnataka, India Innovatia Technical Services Inc. Full timeJob DescriptionInnovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts...
-
Service Desk Team Lead
19 hours ago
Bengaluru, Karnataka, India BETSOL Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and...
-
Service Desk Team Lead
9 hours ago
Bengaluru, Karnataka, India Betsol Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionBETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open-source backup and...
-
Lead- Global IT Service Desk
6 days ago
Bengaluru, Karnataka, India Omam Consultants Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole & responsibilitiesLead the global IT Service Desk operationsDevelop and manage IT service processes aligned with ITIL best practicesprimary point of contact for IT service-related escalationsdrive continuous improvementCollaborate with cross-functional global teamsoptimize service monitoring, reporting, and trackingDrive automation and self-service...
-
Service Desk Coordinator
1 week ago
Bengaluru, Karnataka, India Power Bridge Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAbout UsPower Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.Our Passionate teams...