Team Lead- Service Desk

Job Title : Service Desk Team LeadRole Type : Fixed Term Direct Contract with TalproContract Duration : 6 months (Fixed Term Contract)Years of Experience : 5-7 YrsNotice Period : Immediate Joiners OnlyWork Mode : Hybrid (3 Days from Office Weekly) Location : Bangalore Domain : Any IT Domain Mandate Skills : - Service Desk Team Lead, ITIL framework,...

DescriptionRole: Service Desk Team LeadPosition OverviewThe Service Desk Team Lead has the responsibility for leading the day-to-day operation of the service desk. This role is crucial to ensuring customer requirements are met in terms of communication, prioritization, escalations & resolutions of incidents and requests. The Service Desk Team Lead is...

About Arm Arm's foundational technology is defining the future of computing. A future built by the greatest technology ecosystem in the world. A future built on Arm. Job Description 1) Lead all aspects of Daily Service Desk Operations, ensure SLA & XLA compliance 2) Provide strong leadership and decision-making, handling user issues and identifying...

IT Service Desk DirectorWe are seeking a highly skilled and experienced IT Service Desk Director to lead our team in delivering exceptional customer service and support. The ideal candidate will have a proven track record of successfully managing and improving service desk operations, as well as a strong understanding of ITIL practices and service management...

Job Description:Requirements:Key Responsibilities:Lead and supervise a distributed team of Service Desk Analysts, ensuring high-quality support and timely resolution of incidents and requests across various time zones. Oversee remote and global support operations, optimizing workflows and communication across geographies to maintain seamless 24/7 coverage. ...

RequirementsKey Responsibilities:Lead and supervise a distributed team of Service Desk Analysts, ensuring high-quality support and timely resolution of incidents and requests across various time zones. Oversee remote and global support operations, optimizing workflows and communication across geographies to maintain seamless 24/7 coverage. Manage...

Job TitleWe are seeking a highly skilled Service Desk Manager to oversee the daily operations of our service desk team.About the RoleThis is an exciting opportunity to join our organization and lead a team of service desk technicians in providing exceptional customer service and technical support.Manage and prioritize service desk tickets, assigning tasks to...

Job Description:We are looking for a Service Desk Team Lead for one of our clients. Your job scope is as follows :Provide expertise and advanced-level technical support to technician and end-users. Overseeing the technical operations of the service desk team, providing expert-level technical support, and leading the team in diagnosing and resolving complex...

100% Work from OfficeJob Description: Service Desk Coordinator will coordinate the Service Desk activities and tasks, being responsible for coordinating consistent response, communication and delivery of Service Desk-based activities. In this role, some of the key responsibilities will be to:•Open and review Service Desk Calls; ensuring the customer...

About UsPower Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.Our Passionate teams...