IT Assistant

6 days ago

Navi Mumbai, Maharashtra, India Tolia Industries Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

IT Infrastructure & Troubleshooting:

  1. Monitor, maintain, and resolve issues related to:

  2. Hardware (Laptops, printers, WiFi routers, etc.)

  3. Software (Upgrades, troubleshooting, security patches)
  4. User downtime (Tracking reasons and creating action plans)
  5. Third-party hardware (Blackbox) - Logging user complaints and coordinating resolutions
  6. Domain-related issues (Ensuring whitelisting for customers/suppliers to avoid email bounce-backs)
  7. Email management (Regular reviews of webmail server and storage)
  8. Website monitoring and maintenance
  9. Internet connectivity and uptime
  10. ERP system issues (Following up with vendors for timely resolution)
  11. ERP Servers & related IT infrastructure

IT Implementation & User Support:

  1. Plan, coordinate, and implement IT installations with zero downtime for users.
  2. Respond swiftly to user IT issues and train them to handle basic recurring problems.
  3. Create training videos on common IT issues, obtain approval, and upload them on the company intranet.
  4. Develop workflows and user guides to enhance operational efficiency.
  5. Analyze the existing IT setup and propose scalable solutions for improvement.
  6. Ensure data security by implementing centralized routing through Blackbox for data protection.
  7. Maintain IT records and logs in an Excel tracker, documenting root causes and resolutions.

Network & Data Security Management:

  1. Ensure all computers are configured for centralized security routing.
  2. Gain in-depth knowledge of Blackbox security systems and update rule sheets periodically.
  3. Understand and assist in implementing Microsoft 365 & Google Workspace, helping management with trials and execution.
  4. Support SharePoint implementation within the organization.
  5. Maintain strict data protection protocols throughout all IT trials and implementations.
  6. Conduct weekly email audits to ensure data security, reviewing automated email summaries with management.

Technical Expertise & Support:

  1. Network Mapping - Identifying and managing network infrastructure.
  2. Resolving IP conflicts and DNS-related issues.
  3. Managing Google Workspace (User creation, deletion, monitoring, access control, and security restrictions).

Required Skill Set:

  • Proficiency in MS Excel & Word for documentation and reporting.
  • Strong knowledge of ERP systems and troubleshooting.
  • Experience in data protection and cybersecurity best practices.
  • Understanding of email hosting servers and domain management.
  • Ability to upgrade software and hardware efficiently.
  • Google Workspace expertise (user management, security settings, access control).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and listening skills.
  • Fluency in English, Hindi, and Marathi (spoken and written)
  • Organizational and management skills to handle IT operations effectively

Qualification

IT Engineer, MS certification, experience to handle a growing business with over 60 users spread across 2 plants.

  • Accounts Assistant

    4 days ago

    Navi Mumbai, Maharashtra, India Covansis It Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Posting Sales, Purchase, Receipt, Payment, Contra, Journal & Petty Cash Entries in Tally 9Handling payment to Vendors, Salary & General expenses.Reconciling Bank Account on daily basis.Managing general expensesBank account reconciliation

  • Vibe coder

    1 week ago

    Navi Mumbai, Maharashtra, India Ergode It Services Full time US$ 60,000 - US$ 1,20,000 per year

    We are hiring Vibe Coders to blend AI-assisted coding with traditional development. Role involves building applications, creating AI-driven tools, and deploying solutions that improve workflows across teams while ensuring code quality and security.

  • Content writer Backend Support

    2 days ago

    Navi Mumbai, Maharashtra, India Neural IT Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Opening: Content Writer (Backend Support – Not Social Media)Location:Airoli Mindspace EastJob Type:Full-TimeExperience:Freshers or up to 1 yearEducation:BBA / B.Com/ Any graudates (Non-Accounts preferred)Language:Strong English (Written) is a mustWe are looking for aContent Writerto support our internal backend team in drafting professional documents,...

  • Senior Engineer

    2 weeks ago

    Navi Mumbai, Maharashtra, India IT Consulting LLP Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Position : Assistant Manager / Senior Engineer - Tender & ProposalsDepartment: Tender & Proposals DevelopmentLocation: Navi MumbaiReporting To: Manager - Tenders and ProposalsExperience: 5-10 Years (preferably in Wastewater / Solid Waste Management)Education: BE - Mechanical / Chemical / Process EngineeringKey ResponsibilitiesTender Management:Assist in...

  • Tools Support L2 Professional

    2 days ago

    Navi Mumbai, Maharashtra, India CMS It Services Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    *Role Summary* The Tools Support Engineer (L2) provides advanced technical support, maintenance, and administration for enterprise IT tools and platforms. This role acts as an escalation point for Level 1 support, ensuring tool stability, performance, and timely issue resolution. The L2 engineer also assists with tool configuration, patching, integrations,...

  • Project Coordinator-Airoli location

    4 hours ago

    Navi Mumbai, Maharashtra, India LH It Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilities :Assist the project manager in the development of project management documents such as project budgets, project schedules, scope statements and project plansExecute project management administrative and bookkeeping tasks such as managing invoices, purchase orders and inventory reports, among other financial documentsSupervise the...

  • Ca Article Assistant

    2 hours ago

    Mumbai, Maharashtra, India Rama Corporate & It Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Assist in ITR filing, tax planning, audits, and compliance (GST, TDS, etc.). Prepare financials, tax computations, and assessment documents. Gain hands-on exposure in taxation, audits, and advisory under expert guidance. Email ID

  • Assistant Manager – Statutory Audit

    6 days ago

    Mumbai, Maharashtra, India Princeton IT America Full time ₹ 9,60,000 per year

    Job Title: Assistant Manager – Statutory AuditLocation: Churchgate, MumbaiExperience: 3–4 YearsQualification: Chartered Accountant (CA)Job Summary:We are looking for a qualified Chartered Accountant with 3–4 years of experience in Statutory Audit to join our team as an Assistant Manager. The ideal candidate will be responsible for managing audit...

  • Helpdesk L2 Support

    2 days ago

    Navi Mumbai, Maharashtra, India Amsys It Services Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Key Responsibilities:Technical Support & Troubleshooting:Provide L2 support for Windows & Mac platforms across multiple clients and client-site locations.Troubleshoot and resolve complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.Utilize remote support tools to connect to end-user devices and efficiently...

  • Remote Support Engineer

    6 days ago

    Navi Mumbai, Maharashtra, India CMS It Services Full time ₹ 40,00,000 - ₹ 60,00,000 per year

    Remote (Desktop) Support EngineerProvide call resolution remotely & next level Technical to RIM L1 & SD team.Monitor the ticketing tool for open and pending tickets, Track cases until resolution.End User support & Assistance (Answering queries related to application features and usage).Escalate the application / logic related problems to respective...