Support Executive

5 days ago


Siliguri, West Bengal, India AIRIQ online Pvt Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Responsibilities/Activities:

  1. COMMUNICATE WITH THE TRAVEL AGENT TO RESOLVE COMPLAINT OR QUERY ABOUT HIS PURCHASED TICKES BY MAKING OR RECEIVING A CALL

  2. E-MAIL COMMUNICATION WITH THE TRAVEL AGENT TO SOLVE THEIR QUERIES.

  3. COORDINATE WITH INTERNAL TEAM FOR VARIOUS QUERY RESOLUTION.

  4. AIRLINES WEBSITES & E-MAIL NAVIGATION FOR VARIOUS ASPECTS.

  5. COMMUNICATE WITH AIRLINES SUPPORT TEAM FOR VARIOUS ACTIVITY IN THE PNR.

  6. PROPER HANDOVER OF THE ASSIGNED TASK IN CASE OF REQUIREMENT.

Job Types: Full-time, Permanent

Work Location: In person



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