Tech Ops/Sales Support
4 days ago
Tech Ops/Sales Support - Team Lead/AM - CPaaS & WhatsApp Business API
Location: Noida, Uttar Pradesh
Experience: 25 years
Function: Pre-sales, Post-sales & Technical Coordination
Job Type: On-site
- Support sales team with technical inputs during client pitches (WhatsApp Business API, SMS, Voice, RCS, etc.)
- Coordinate with BSPs (Business Solution Providers), telcos, and partners (Meta, operators) for service enablement and approvals
- Handle onboarding processes: template approvals, sender verification, API documentation, and integration support
- Monitor uptime, platform health, and basic incident management with product/engineering teams
- Assist in client training, UAT support, and post-sale configuration queries
- Operator coordination, payment, PR generation, etc.
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Tech Ops/Sales Support
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