Tech Ops/Sales Support

4 days ago


Greater Noida, Uttar Pradesh, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per year
Job Description

Tech Ops/Sales Support - Team Lead/AM - CPaaS & WhatsApp Business API

Location: Noida, Uttar Pradesh
Experience: 25 years
Function: Pre-sales, Post-sales & Technical Coordination
Job Type: On-site

Key Responsibilities:
  • Support sales team with technical inputs during client pitches (WhatsApp Business API, SMS, Voice, RCS, etc.)
  • Coordinate with BSPs (Business Solution Providers), telcos, and partners (Meta, operators) for service enablement and approvals
  • Handle onboarding processes: template approvals, sender verification, API documentation, and integration support
  • Monitor uptime, platform health, and basic incident management with product/engineering teams
  • Assist in client training, UAT support, and post-sale configuration queries
  • Operator coordination, payment, PR generation, etc.


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