Itsm Consultant
19 hours ago
ITSM Responsibilities:
Design, implement, and optimize IT Service Management processes based on ITIL best practices.
Lead ITSM tool configuration, customization, and integration to enhance service delivery.
Conduct regular assessments of ITSM processes to identify areas for improvement and implement changes accordingly.
Collaborate with IT teams to ensure that service level agreements (SLAs) are met and continuously monitored.
Provide training and support to staff on ITSM tools and processes to foster a culture of continuous improvement.
Analyze service performance data and prepare reports for management to aid decision-making.
Manage incident, problem, change, and release management initiatives to minimize disruptions and improve service availability.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum of 5 years of experience in IT Service Management, preferably in a senior or lead role.
Deep understanding of ITIL framework and certification (ITIL Expert preferred).
Proficiency in using ITSM tools such as ServiceNow, BMC Remedy, or similar.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent communication and interpersonal skills, capable of working with technical and non-technical stakeholders.
Ability to mentor and lead junior staff members and foster a collaborative team environment.
-
ServiceNow Consultant
1 week ago
Chennai, Tamil Nadu, India SJH CONSULTING PRIVATE LIMITED Full time ₹ 5,00,000 - ₹ 12,00,000 per yearSJH Consulting Private Limited is looking for passionateServiceNow Consultantsto join our teamLocation:Tidel Park, Taramani – Chennai (Work from Office) | Immediate Joiners PreferredEmployment Type:Contract to Hire (1 Year – Auto Extendable)Experience:Minimum 2 YearsWhat you'll do:Configure, customize, and develop ServiceNow applications.Work across ITSM...
-
ITSM Presales Solution Architect
1 week ago
Chennai, Tamil Nadu, India Live Connections Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAsK:12-15yrs of experience with minimum 5+yrs of experience into pre-sales for IT Service ManagementOperational/delivery experience using ITIL framework or SM tools like ServiceNow, Cherwell etc. would be preferredITIL & SIAM Foundation certifiedRole:IT SM pre-sales Solution Architect would be responsible for supporting sales team with ServiceNow, ITSM,...
-
ServiceNow Consultant
2 weeks ago
Chennai, Tamil Nadu, India Kosar Infotech Full time ₹ 6,00,000 - ₹ 18,00,000 per yearJob Title:ServiceNow Consultant / DeveloperLocation:Kuwait (Onsite / Hybrid)Experience:Minimum 4–8 years in ServiceNow development and implementationCertification:· ServiceNow Certified System Administrator(mandatory)· ServiceNow Certified Implementation Specialist(preferred – ITSM, ITOM, HRSD, or CSM)Job Summary:We are looking for an...
-
Senior ServiceNow-Presales Consultant
23 hours ago
Chennai, Tamil Nadu, India Virtual Connect Solutions Full time ₹ 12,00,000 - ₹ 24,00,000 per yearThe Presales Consultant – ServiceNow will design and present ServiceNow solutions that enhance IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and related enterprise workflows. The role involves combining technical expertise with consultative engagement to craft tailored solutions, demonstrate value, and support...
-
Senior Consultant
1 week ago
Chennai, Tamil Nadu, India Shashwath Solution Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWe are seeking an experienced and skilled Senior Consultant (SAP Basis and Security) to join our team in Chennai. As a Senior Consultant, you will be responsible for providing technical support in both SAP Basis and SAP Security.Your expertise will be crucial in ensuring the smooth operation, performance, and security of SAP systems. You will be expected to...
-
Lead Technical Consultant
15 hours ago
Chennai, Tamil Nadu, India WNS Holdings Full time ₹ 10,00,000 - ₹ 25,00,000 per yearPlease use the below link to upload the profile directly.Role & responsibilitiesJob Title: Lead Technical Consultant - ServiceNow DeveloperExperience: 7 to 13 YearsLocation: Any locationEmployment Type: [Full-Time]Hybrid WorkMandatoryCertification Required: ServiceNow Certified Application Developer (CAD)App engine StudioCustom DevelopmentJob Summary:We are...
-
HRSD Technical Consultant
3 days ago
Chennai, Tamil Nadu, India Live Connections Full time ₹ 9,00,000 - ₹ 12,00,000 per yearServiceNow HRSD Technical Consultant Key Responsibilities - Develop and Implement HRSD Solutions: Receive, document, and develop requirements for HR Lifecycle event and HR Transitions projects - Performance Analytics: Work on HR-related Performance Analytics Dashboards - Technical Guidance: Provide technical guidance, perform peer code reviews,...
-
Senior Software Engineer
3 days ago
Chennai, Tamil Nadu, India Prodapt Full time ₹ 12,00,000 - ₹ 24,00,000 per yearOverviewEffective communication skills via verbal and non-verbal methodsStrong attention to detailProblem solving abilityOrganizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administratorsConsider dependencies, relationships, and integration points to ensure proper solution...
-
Oracle Finance Consultant
5 days ago
Chennai, Tamil Nadu, India Brit Technology Full time ₹ 3,00,000 - ₹ 8,00,000 per yearJob Title: Oracle Finance ConsultantWork Mode: Remote initially/Onsite after few monthsExperience: 4+ years relevantNotice period: 15-30 daysRoles & ResponsibilitiesMust have 4+ years of experience with a minimum of 2 full cycles implementation as a functional consultant in Oracle fusion financial modules (AR, AP, FA, CM, GL, Exp, Tax & Intercompany) with...
-
ServiceNow Architect
1 week ago
Chennai, Tamil Nadu, India Aroopa Full time ₹ 20,00,000 - ₹ 25,00,000 per yearPrinceton | ContractAbout the RoleWe are seeking an experienced ServiceNow Architect to lead the end-to-end implementation of ServiceNow from scratch. The ideal candidate will have deep expertise in designing scalable solutions, migrating data from legacy systems, and integrating identity modules while aligning workflows with existing business processes....