ITSM Presales Solution Architect

6 days ago

Chennai, Tamil Nadu, India Live Connections Full time ₹ 12,00,000 - ₹ 36,00,000 per year

AsK:

12-15yrs of experience with minimum 5+yrs of experience into pre-sales for IT Service Management

Operational/delivery experience using ITIL framework or SM tools like ServiceNow, Cherwell etc. would be preferred

ITIL & SIAM Foundation certified

Role:

IT SM pre-sales Solution Architect would be responsible for supporting sales team with ServiceNow, ITSM, SIAM, EXM & STG opportunities while working on specific solutions, proposals, effort sizing, pricing, presentations etc. in-line with offerings, capabilities, processes etc.

Design & build end-to-end solution, proposal, sizing, pricing, presentations etc.

Work on various pre-sales stages like RFI, RFP, BAFO along with helping at capability presentations, solution defense etc.

Work as Functional & Technical Consultant during entire sales/contract cycle

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