front office executive

17 hours ago

Thiruvananthapuram, Kerala, India Pulse medicare hospital mannanthala Full time ₹ 12,000 - ₹ 1,44,000 per year

Looking for smart, energetic Front Office Executives for our leading hospital at Trivandrum. Experienced female candidates from Trivandrum preferred.

  • Responsible for receiving and greeting the patients and visitors. Attend phone calls, answer inquiries, and assist patients in filling up documents.
  • Ensure availability of treatment needed for the patient and file and retrieve patient records.
  • Make appropriate and timely scheduled appointments of patients with correct doctors. Should have time management skills.
  • Reaching out to patients about their appointments and doing regular follow-up phone calls.
  • Help distressed and anxious patients and respond to emergencies.
  • Screening of patient information and insurance eligibility to avoid claim rejections and denials.
  • Maintaining patient records, handling billing/payment records, reviewing insurance policies, confidentiality, and maintaining financial records.
  • Recording and collecting patient charges, controlling credit extended to patients, and filing/ collecting third-party claims.
  • Knowledge on various accounting and medical record softwareis essential.
  • Coordinating activities and relaying documents with other clinics, hospitals, insurance companies, and collaborators.
  • Coordinate to address new information, any existing issues, and finding solutions.
  • Monitoring practice expenses, business office inventory, and equipment by checking stock, anticipating needed supplies, placing and receiving orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
  • Must be reliable in terms of flexibility and adaptation according to new situations. Need to interact with people of all departments and maintain communication.

Requirements:

  • Bachelors Degree in Hospital Administration preferred.
  • Experience of at least 1 yr in hospital required.
  • Good communication skills -English and Malayalam.
  • Age 30 to 38.
  • Computer knowledge required.
  • Typing skills required.

Job Types: Full-time, Permanent

Pay: ₹10, ₹12,000.00 per month

Ability to commute/relocate:

  • Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have computer knowledge?

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)

Language:

  • Malayalam (Preferred)
  • English (Preferred)

Work Location: In person

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