Mortgage Sales Officer – Direct Channel

4 days ago


Bengaluru, Karnataka, India LanceTech Solutions Pvt Ltd Full time ₹ 3,00,000 per year

We are seeking a motivated and customer-focused Relationship Manager – Home Loan Sales (DST) to drive home loan business through direct sales. The role involves prospecting, relationship building, and ensuring a seamless loan journey from inquiry to disbursement. You'll work closely with internal teams and external partners to achieve sales targets while delivering exceptional customer service.

Key Responsibilities

  • Sales & Lead Generation:
  • Drive home loan sales through direct marketing, referrals, and builder/agent relationships.
  • Meet monthly and quarterly targets for disbursement and conversion.
  • Identify new customer segments and opportunities through proactive outreach.
  • Customer Relationship Management:
  • Build and nurture strong customer relationships throughout the loan cycle.
  • Educate customers about loan products, documentation, and approval processes.
  • Ensure a smooth and transparent experience for every customer.
  • Loan Process & Coordination:
  • Assist customers in application completion and document submission.
  • Liaise with credit, operations, and disbursement teams to ensure quick turnaround.
  • Track and follow up on loan status to ensure timely closures.
  • Market Intelligence:
  • Stay informed about market trends, competitor offerings, and rate changes.
  • Share insights with management to refine sales strategies.
  • Compliance & Reporting:
  • Ensure accurate documentation and adherence to KYC norms.
  • Maintain daily and monthly reports on sales, leads, and conversions.

Skills & Qualifications

  • Education: Graduate or Postgraduate in any discipline (Finance or Sales preferred).
  • Experience:
  • 2–3 years of experience in home loan or financial product sales.
  • Proven success in direct or field sales with target achievement.
  • Core Skills:
  • Excellent communication, negotiation, and interpersonal abilities.
  • Customer-centric with strong relationship-building skills.
  • Knowledge of home loan products, processes, and market dynamics.
  • Technical Skills:
  • Proficient in MS Office and CRM tools; familiarity with loan processing systems preferred.

Job Type: Full-time

Pay: Up to ₹300,000.00 per year

Work Location: In person



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