Front Desk Executive
2 weeks ago
Job Description:
Position: Receptionist Cum Admin Executive
Location: BKC, Mumbai and Turbhe
Department: Administration
Reports To: Office Manager / Administration Head
Budget: 3 - 6 LPA
Job Purpose:
The Receptionist Cum Admin Executive will be responsible for managing front-desk activities, handling communication between visitors, clients, and employees, and providing administrative support to ensure the smooth and efficient operation of the office.
Key Responsibilities:
1. Reception and Front Desk Management:
- Greet visitors, clients, and employees in a professional and friendly manner.
- Answer and direct phone calls, take messages, and manage inquiries.
- Manage the visitor log and ensure guests are signed in and issued badges.
- Maintain the reception area, keeping it clean, organized, and welcoming.
2. Administrative Support:
- Ensure pantry staff and housekeeping staff carries out the task properly.
- Perform basic office duties such as filing, photocopying, and scanning documents.
- Organize meetings and appointments.
- Prepare and maintain office supplies inventory and place orders when necessary.
- Assist with the preparation of reports, presentations, and other documents as required.
3. Communication and Coordination:
- Handle incoming and outgoing mail and courier services.
- Liaise with internal departments to coordinate various administrative tasks.
- Assist in scheduling and organizing company events, meetings, and travel arrangements.
4. Database and Record Management:
- Maintain and update the company's databases, contact lists, and filing systems.
- Ensure the confidentiality of company and employee information.
- Manage and track office expenses and assist with billing/invoicing.
5. Customer Service:
- Provide exceptional service to visitors and clients, responding promptly to queries and requests.
- Ensure the smooth operation of office services to enhance employee and visitor satisfaction.
Required Qualifications and Skills:
Education: Graduation/Post graduation; further education or certifications in administration or related field preferred.
Experience: Minimum 1-4 years of experience in a receptionist or administrative role.
Skills:
- Take ownership of the task allotted. No hesitation in ensuring the task completion.
- Excellent communication skills (verbal and written).
- Strong organizational skills and attention to detail.
- Awareness of MS Office Suite (Word, Excel, PowerPoint, Outlook) and reasonable proficiency.
- Ability to multitask, prioritize, and work under pressure.
- Positive attitude with a customer-service orientation.
- Ability to maintain confidentiality and handle sensitive information.
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