Front Desk Executive

3 weeks ago


Navi Mumbai, Maharashtra, India Jio Institute Full time

Job Description – Front Desk Executive (Jio Institute)

Position Summary:

The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to ensure smooth functioning of Building B (hostel & guest accommodation).

Key Responsibilities:

  • Front Desk & Guest Relations
  • Serve as the first point of contact for students, parents, visiting faculty, and external guests.
  • Manage inquiries, provide accurate information, and guide visitors appropriately.
  • Ensure professional and courteous handling of phone calls, emails, and in-person queries.
  • Maintain visitor records, appointment schedules, and check-in/check-out logs.
  • Student Communication & Support
  • Act as a liaison between students and administration for hostel-related queries.
  • Address and student complaints related to facilities, and services.
  • Coordinate with student welfare/administration teams for resolution of issues.
    • Visiting Faculty & Guest Accommodation
    • Manage bookings, check-in, and check-out process for visiting faculty and institute guests.
    • Ensure rooms in Building B are well-prepared, clean, and meet hospitality standards.
    • Address any accommodation-related issues promptly and effectively.
    • Property & Facility Management (Building B – Hostel & Guest Accommodation)
    • Monitor upkeep, cleanliness, and functionality of hostel and guesthouse facilities.
    • Coordinate with housekeeping, maintenance, and security teams for smooth operations.
    • Report property-related issues (plumbing, electrical, housekeeping, etc.) and ensure timely resolution.
    • Maintain records of complaints, repairs, and service requests for Building B.
    • Administrative Support
    • Manage documentation related to hostel occupancy, guest bookings, and complaint registers.
    • Assist in preparing periodic reports on student/guest satisfaction and property maintenance, Feedbacks.
    • Support institute events by coordinating guest arrivals and accommodation.
    • Ensure compliance with institute policies and safety standards.

Key Skills & Competencies:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving ability with a student- and guest-centric approach.
  • Ability to multitask and handle pressure situations calmly.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Attention to detail with record-keeping and reporting.
  • Team coordination and stakeholder management skills.

Qualification & Experience:

  • Graduate in Hospitality, Administration, or related field.
  • 2–4 years of experience in front desk, guest relations, or facility management (preferably in an educational institute or hospitality sector).
  • Experience in handling student accommodation/hostel management will be an added advantage.

  • Front Desk Executive

    3 weeks ago


    Navi Mumbai, Maharashtra, India Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute)Position Summary: The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...

  • Front Desk Executive

    2 weeks ago


    Navi Mumbai, Maharashtra, India Weekday AI Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    This role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 1-2 LPA)Min Experience: 0 yearsLocation: Navi MumbaiJobType: full-timeWe are looking for a Front Desk Executive who will serve as the first point of contact for guests, clients, and stakeholders. This role involves managing reception operations, handling correspondence, supporting...


  • Navi Mumbai, Maharashtra, India Weekday AI Full time ₹ 1,00,000 - ₹ 2,00,000 per year

    This role is for one of the Weekday's clientsSalary range: Rs Rs ie INR 1-2 LPA)Min Experience: 0 yearsLocation: Navi MumbaiJobType: full-time We are looking for a Front Desk Executive who will serve as the first point of contact for guests, clients, and stakeholders. This role involves managing reception operations, handling correspondence, supporting...


  • Navi Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Description:We're seeking a skilled and friendly Front Office Executive to join our teamYou will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are...

  • Front Desk Executive

    2 weeks ago


    Mumbai, Maharashtra, India Synergy Ace Solutions Pvt Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are looking for a well-presented and professional front desk Executive to manage our reception area and handle all administrative and front-office duties.The role involves greeting visitors,managing calls, Coordinating appointment,and ensuring smooth day to day office operations with a high level of customer services.This job is provided by


  • Mumbai, Maharashtra, India CHANAKYA INTERNATIONAL Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Summary:We are seeking a dynamic, well-groomed, and highly presentable Front Desk Executive (Female) for our flagship fashion and lifestyle store at Kala Ghoda, Mumbai. The ideal candidate will be the first point of contact for our esteemed clients, responsible for creating a welcoming atmosphere, managing customer queries, and providing seamless front...


  • Navi Mumbai, Maharashtra, India Segal Port and Logistiks Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Front Desk Receptionist – SeawoodsProfessional receptionist with 3+ yrs exp. Handle front office, calls, guests, vendors, billing, HR support, onboarding, attendance. Proficient in MS Office; Canva/Photoshop knowledge a plus.


  • Navi Mumbai, Maharashtra, India Castle Ships Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    About Company:Castle Ships commenced operations in 2006 and acquired its first tanker in the same year. Over the years the company has evolved as a pure play product tanker company. While the company has grown in size, it has matured as a reliable maritime partner to its customers. Castle Ships traces its linage to Ind-Aust Group and is its subsidiary.Job...


  • Navi Mumbai, Maharashtra, India Gajra Home Makers Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Responsibilities:* Greet guests, handle requests, manage front desk operations* Maintain office organization, assist with administrative tasks* Coordinate facility maintenance, respond to phone callsShare their resume on

  • Front Desk

    5 days ago


    Mumbai, Maharashtra, India RECHANNEL FASHIONS Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Title: Front Desk & Administrative Executive (Female)Job Summary: We are seeking a well-presented and detail-oriented Front Desk & Administrative Executive who will be the first point of contact for clients and visitors while also managing day-to-day administrative and operational tasks. This role requires strong communication skills, organizational...