
Java Customer Success Specialist
3 days ago
Java SE is the most common platform for enterprise systems and ISV applications today. Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise developers and ISVs running mission critical applications and infrastructure on the Java SE platform.
Java Platform, Standard Edition (Java SE) lets enterprises develop and deploy Java applications on desktops and servers. Java offers the rich user interface, performance, versatility, portability, and security that today's applications require.
You can go through the below link for more details.
What you will do:
The Customer Success team is designed to be the primary team following up on high run rate Java SE Subscription renewal transactions. This role involves writing formal email correspondence and following up with Java Sales customers for the express purpose of renewing Java SE Subscription contracts. This role is a sales support role to the Customer Success team and involves very high volumes of correspondence, and follow up. They are responsible for understanding and orchestrating Oracle's Java SE Subscription Renewal workflow, follow up and deal processes, as well as being the direct link between our volume Java SE Subscription customers and the Customer Success team. This team is an extremely valuable asset to the Customer Success organization to ensure a clear and concise communication notifying renewal prospects of renewal dates, pricing, contracts and bookings. These new, specific, Customer Success positions would report directly into Java Sales and perform the role of Customer Success as noted below.
This role is to support the SMB market as a customer success specialist.
What you will do:
With relevant knowledge of customer relationship management, the customer success Representative supports the commercial management activities to ensure the timely renewal of Oracle Maintenance contracts with existing customers. The Renewal Representative should be able to educate and deftly guide customers throughout the process, thereby delivering an excellent customer experience while effectively executing renewal plans.
The candidate is expected to have strong technical skills with essential skills such as negotiation, influence, strategic planning and organizational awareness to execute and deliver the desired goals .Working in partnership with multiple LOBs, the candidate is expected to provide professional support and help in optimizing renewal revenue.
- Follow up by email and phone on Java SE Subscription renewal contracts.
- For Direct Deals: Create Opportunity IDs, create budgetary quotes and book renewal deals.
- Update forecasts and communicate status as needed to Java Sales management.
- Work with Java Sales Channel Support team for entering and booking indirect deals.
- Achieve quarterly assigned sales quotas.
- The Customer Success Representative is responsible for actively engaging clients in pursuit of continued renewal of Java SE Subscription.
- Build relationships and negotiate with existing customers, being the "go to" account manager for customers and partners.
- Ensure the accuracy and timely submission of Licenses/maintenance renewal quotes within assigned territory.
- Take an account management approach to identify co-termination and reinstatement opportunities.
- Demonstrates the ability to personally plan for achievement of performance goals and exceed quota for the assigned territory.
- Maintain accurate forecast and activities for assigned region in the CRM.
- Leverage cross-functional resources to achieve results/meet customer needs.
- Handle escalations, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Apply Now
Create the future with us. Apply now.
Contact to apply.
-
Java Customer Success Specialist
3 days ago
Noida, Uttar Pradesh, India Oracle Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJava Customer Success/Renewals Specialist NA MarketJob Location:- NoidaWork Timings:- Shift Required (US Shift)Java SE is the most common platform for enterprise systems and ISV applications today. Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise developers and ISVs running mission critical...
-
Customer Success Specialist
19 hours ago
Noida, Uttar Pradesh, India Oracle Financial Services Software Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSenior Customer Success Specialist Java SE is the most common platform for enterprise systems and ISV applications today. Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise developers and ISVs running mission-critical applications and infrastructure on the Java SE platform. Java Platform, Standard...
-
Senior Customer Success Specialist
1 day ago
Greater Noida, Uttar Pradesh, India ORACLE Full time ₹ 8,00,000 - ₹ 18,00,000 per yearJob Description Senior Customer Success Specialist Location: NOIDA, UTTAR PRADESH, IndiaBE THE FIRST TO APPLYJob Identification: 310054Job Category: SalesPosting Date: 10/06/2025, 09:30 PMRole: Individual ContributorJob Type: Regular EmployeeDoes this position require a security clearance? NoYears: 6 to 10 yearsApplicants: Less than 10 applicantsAdditional...
-
Senior Customer Success Specialist
19 hours ago
Noida, Uttar Pradesh, India Oracle Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearJava SE is the most common platform for enterprise systems and ISV applications today. Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise developers and ISVs running mission-critical applications and infrastructure on the Java SE platform. Java Platform, Standard Edition (Java SE) lets enterprises...
-
Customer Success Specialist
24 hours ago
Noida, Uttar Pradesh, India Oracle Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCareer Level - IC2The candidate is expected to have strong technical skills with essential skills such as negotiation, influence, strategic planning, and organizational awareness to execute and deliver the desired goals . Working in partnership with multiple LOBs, the candidate is expected to provide professional support and help in optimizing renewal...
-
Customer Success Specialist
1 week ago
Noida, Uttar Pradesh, India Embee Software Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Title:Customer Success SpecialistLocation:Noida (Embee Software)Experience:1–4 yearsJob SummaryWe are looking for a motivated and dynamic Customer Success Specialist with a strong background in IT Software Sales or ERP Sales. The ideal candidate will be responsible for generating leads, nurturing client relationships, and driving revenue growth by...
-
Customer Success
1 week ago
Greater Noida, Uttar Pradesh, India DREAMSOL TELESOLUTIONS PVT. LTD. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Description Customer Success (BA-QA) Specialist Location: NoidaPosted: 6 hours agoExperience: 2 Years We are seeking a Customer Success (BA-QA) Specialist to ensure high-quality project delivery through effective requirement analysis, quality assurance, and customer interaction, while adhering to data security standards.Key Skills:Strong analytical...
-
Customer Success
7 days ago
Noida, Uttar Pradesh, India Dreamsol TeleSolutions Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearLocation: NoidaExperience: 2+ YearsWe are seeking a Customer Success (BA-QA) Specialist to ensure high-quality project delivery through effective requirement analysis, quality assurance, and customer interaction, while adhering to data security standards.Key Skills:Strong analytical skills for requirement analysis and documentationExpertise in quality...
-
Customer Success
1 week ago
Noida, Uttar Pradesh, India Dreamsol Full time ₹ 6,00,000 - ₹ 12,00,000 per yearYou are seeking a Customer Success (BA-QA) Specialist to ensure high-quality project delivery through effective requirement analysis, quality assurance, and customer interaction, while adhering to data security standards. Your role will involve utilizing strong analytical skills for requirement analysis and documentation, expertise in quality assurance...
-
Customer Success
1 week ago
Noida, Uttar Pradesh, India Info Edge Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob Description: The Customer Success role at Info Edge India Ltd for IIMJOBS focuses on ensuring a positive experience for users through effective onboarding, support, and relationship management. The primary objective is to drive user engagement, satisfaction, and retention. Responsibilities include understanding customer needs, providing tailored...