T&T - Customer - CS&D - Consultant | Sales & Strategy | Mumbai

Job requisition ID :: 89071

Date: Oct 15, 2025

Location: Mumbai

Designation: Consultant

Entity: Deloitte Touche Tohmatsu India LLP

Your potential, unleashed.

India's impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The Team

Deloitte's Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage.

Job Description:

Key Responsibilities

• Support client engagements across automotive sales transformation, channel strategy, dealer network optimization, customer experience, pricing, profitability improvement.
• Conduct market assessments, competitive benchmarking, business process re-engineering and customer insights research to drive data-backed recommendations.
• Contribute to the development of growth and market-entry strategies, digital retailing, and aftersales service excellence programs.
• Drive analyses on EV adoption, connected vehicle services, mobility-as-a-service, and sustainability initiatives.
• Collaborate with client stakeholders to design operating models, sales processes, and performance management frameworks.
• Support project management: track deliverables, manage risks, and ensure high-quality outputs.
• Develop thought leadership and contribute to practice-building initiatives in the automotive and mobility space.

Qualifications & Experience

• MBA/PGDM from a premier institute or equivalent qualification.
• 2-5 years of experience in management consulting, automotive sales & distribution, or strategy roles.
• Strong understanding of automotive industry trends, dealer and retail operations, EV/mobility ecosystem, and digital transformation.
• Proven analytical, problem-solving, and stakeholder management skills.
• Excellent communication, presentation, and interpersonal skills.

• Passion for the automotive sector and mobility trends.

• Ability to navigate ambiguity, think strategically, and deliver actionable insights.

• Collaborative mindset and willingness to work across diverse teams and geographies.

• Automotive sales transformation

• Strategy consulting

• Dealer network optimization

• Go-to-market strategy

• Customer experience (CX) in auto

• Electric vehicles (EV) & mobility ecosystem

• Digital retailing & phygital experience

• Aftersales excellence

• Pricing & profitability strategy

• Market-entry and growth strategy

• Connected vehicles & sustainability

• Automotive distribution & channel strategy

How you'll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world's most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

Empower to lead

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Inclusion for all

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Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone's welcome… entrust your happiness to us

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here's a glimpse of things that are in store for you.

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