Recruiter / Senior Recruiter – BPO Hiring

2 weeks ago

Bengaluru, Karnataka, India Agile Rays Full time ₹ 5,00,000 - ₹ 20,00,000 per year

JD:
Recruiter / Senior Recruiter – BPO Hiring

Location:
Whitefield, Bangalore (Hybrid Work From Office)

Company:
Agile Rays

Job Type:
Full-time

About the Role

We are looking for experienced
BPO Recruiters
to manage high-volume hiring across voice, non-voice, email/chat, back-office, and support functions. The ideal candidate has strong sourcing skills, can deliver at speed, and understands the nuances of communication-heavy and customer-facing roles.

Key Responsibilities

  • Manage
    end-to-end recruitment
    : sourcing, screening, coordination, offers, and onboarding.
  • Hire for
    high-volume roles
    such as Customer Support, Chat/Email, Back-office, Sales Support, and Collections.
  • Support hiring for
    mid-level roles
    including Team Leads, QA, Trainers, WFM, MIS, and Support Staff.
  • Source talent through job portals, social platforms, referrals, and local networks.
  • Build strong pipelines in
    Tier-1 and Tier-2/3 locations
    .
  • Evaluate candidates for communication skills, process fit, stability, and role readiness.
  • Maintain daily/weekly
    recruitment trackers, MIS, and hiring dashboards
    .
  • Ensure a strong candidate experience and manage drop-offs, negotiations, and follow-ups.

Requirements

  • 2–5 years
    of hands-on experience in BPO/CX recruitment (voice + non-voice).
  • Proven ability to close
    50–100+ hires/month
    depending on role type.
  • Strong communication and stakeholder management skills.
  • Experience sourcing for voice processes, blended roles, and support positions.
  • Familiarity with job portals (Naukri/Indeed/Shine & others etc.), Excel/Sheets, and ATS tools.
  • Ability to work in a
    fast-paced, target-driven environment
    .
  • Graduation preferred; undergraduates with strong experience may also apply.

Nice-to-Have Skills

  • Experience hiring in
    Tier-2/3 markets
    (e.g., Jaipur, Indore, Lucknow, Coimbatore, Raipur, Nagpur).
  • Exposure to hiring multilingual talent or semi-technical support roles.
  • Experience conducting walk-ins, mass drives, or campus hiring.

What We Offer

  • Competitive salary + performance incentives
  • Opportunity to work on
    large-scale national hiring projects
  • Growth path to
    Senior Recruiter / Team Lead
    roles
  • Dynamic, collaborative work environment
  • Learning and development support

How to Apply

Send your CV to:

Or connect directly on LinkedIn.

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