Major Incident Manager

1 day ago


Bengaluru, Karnataka, India Flipkart Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are Hiring an Incident Manager at Flipkart for Bangalore location.

Exp : 8+ years

Designation - Incident Manager / Senior Incident Manager.

Location-Bangalore

Mode of work - Work from the office.

If interested please apply here :

About the team

Reliability and Productivity Engineering (aka RPE) organisation's primary vision is to help Flipkart Engineering teams to be able to build products efficiently and help the product run reliably on the production thereby helping consumers have a great experience.

The Incident management team will be part of the Reliability Engineering team under this RPE org, helping the organisation to be better equipped to be dealing with the Production incidents in a proactive way. This is a new team formed aiming to constantly improve the availability of the Flipkart platform for its consumers and sellers.

  1. Hands on experience of monitoring & logging tools, APM, Rum & SM
  2. Hands on experience on AI-Ops Tools (Pagerduty, Zenduty, VictorOps)
  3. Past experience of reading and analyzing application logs

Preferred

  1. ITIL Certification
  2. Worked on Atlassian - JIRA & Confluence
  3. Knowledge-based Systems - Creation and usage


  • Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    TCS is hiring for Major Incident Manager Professionals for Bangalore Location Job Role:Major Incident ManagerJob Experience:4 to 6 YearsJob Location:BangaloreInterview Mode:VirtualInterview Date:1st November, 2025What we are looking for:Must Have:Good communication Skills, Analytical and Time Management.Good to Have:ITIL CertificationExpectation from...


  • Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2)Owneing the Major incident and driving it efficently on both Bridge call and Chat.Issuing...


  • Bengaluru, Karnataka, India Unilever Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Title :Major Incident Management Process LeadWork Level: 2CReports to: John HudsonLocation: IndiaPURPOSE OF THE ROLETo co-ordinate and lead the response to major IT & Cyber incidents - those that cause significant disruption to services, impact large numbers of users, or pose serious risks to business continuity. Governs a process to restore normal service...


  • Bengaluru, Karnataka, India Shell Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    , IndiaJob Family Group:Information Technology (IT)Worker Type:RegularPosting Start Date:October 23, 2025Business unit:Projects and TechnologyExperience Level: Experienced ProfessionalsJob Description: What's the roleAs a Major Incident Analyst, you will be a key member of the Global Command Center (GCC) within the IDSO OIC team, supporting Shell's IT...


  • Bengaluru, Karnataka, India Capgemini Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...


  • Bengaluru, Karnataka, India TechWise Digital Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are seeking a highly skilledCritical Incident Managerto oversee the end-to-end management of major incidents across business-critical systems and services. The role is responsible for ensuring timely resolution, effective stakeholder communication, and continuous improvement of incident management processes to minimize business impact and enhance service...

  • Incident Manager

    2 weeks ago


    Bengaluru, Karnataka, India LeadSquared Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    The RoleLeadSquared platform and product suite is 100% on the cloud and currently all on AWS. The product suite comprises a large number of applications, services, and APIs built on various open-source and AWS native tech stacks and deployed across multiple AWS accounts.We are seeking a Senior Incident Manager to lead critical incident response efforts...


  • Bengaluru, Karnataka, India Capgemini Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...

  • Incident Manager

    2 weeks ago


    Bengaluru, Karnataka, India New Groyp Talentoj Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Roles and Responsibilities:Act as the primary point of contact for major incidents and escalations, ensuring rapid response and communication across technical and business teams.Lead and coordinate incident resolution efforts involving multiple support teams and stakeholders to restore service as quickly as possible.Manage the end-to-end incident lifecycle...

  • Incident Engineer

    2 weeks ago


    Bengaluru, Karnataka, India Augmented Database Pvt Ltd || Project Implementation || Staff Augmentation Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Senior Incident Manager positionExp-4 to 7 YrsRelevant- 3+ years of experience as Incident Manager/Sr. Incident EngineerLocation- BangaloreResponsibilities:Responsible for monitoring all major metrics via various monitoring tools and following the major incident management process in restoring the major impacting incidents.Responding to a reported service...