Operation & Support Coordinator

4 days ago

Vadodara, Gujarat, India SSC Control Pvt. Ltd. Full time

Company Description

SSC Control Pvt. Ltd. is a leading provider of industrial automation and electrical solutions, serving industries for over 59 years. Trusted by clients across sectors such as pharma, plastics, elevators, refrigeration, and more, SSC delivers reliable products and expert guidance. As authorized partners of global brands like Schmersal, Wago, Mitsubishi, and Hicool, SSC offers high-quality components, including PLCs, drives, safety systems, and electrical components. With a team of 50 experienced engineers, SSC focuses on providing personalized solutions to help industries work smarter, reduce risks, and stay future-ready. Dedicated to empowering industries with innovative and reliable solutions, SSC serves as a trusted partner for clients seeking sustainable growth.

Role Description

This is a full-time, on-site role for an Operation & Support Coordinator located in Vadodara. The coordinator will manage day-to-day operational tasks, provide customer service support, and address client inquiries to ensure smooth functioning. The role involves collaboration with various teams, identifying and solving operational challenges, and supporting daily business activities. The coordinator will also assist in process improvement and maintain effective communication with stakeholders.

Qualifications

  • Strong Interpersonal and Communication Skills for effective collaboration with team members and clients
  • Generate a sales order and process it for dispatch.
  • Planning for the dispatch
  • Proficiency in Analytical Skills and Operations Management to oversee processes and deliver optimal results
  • Customer Service experience to address customer needs efficiently and enhance client satisfaction
  • Ability to identify challenges and develop solutions for continuous improvement in operational efficiency
  • A bachelor's degree electrical engineering is preferred
  • Experience in industrial automation or related industries is an added benefit
  • Require Experience Minimum 3 to 5 years of experience.

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