General Manager

21 hours ago

Gurgaon, Haryana, India Wattmonk Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Role Overview
We are seeking a technology-driven General Manager Operations to lead our service delivery, automation initiatives, and operational performance.

This role requires a strategic operations leader with deep exposure to technology platforms, workflow automation, and digital transformation.

You will be responsible for managing large-scale service delivery teams, driving operational excellence, leveraging tech tools to optimize processes, and ensuring seamless collaboration between Operations and Technology.

This is a high-impact, high-ownership role for professionals who thrive at the intersection of operations and technology in fast-scaling organizations.

Key Responsibilities
Technology-Enabled Operations :

  • Champion adoption of workflow tools, CRMs, ticketing systems, RPA, and automation platforms to optimize processes.
  • Collaborate with Product & Tech teams to implement AI/ML-driven solutions for process efficiency.
  • Drive digitization of SOPs and ensure technology-first execution across delivery teams.

Operations Leadership

  • Lead and manage day-to-day operations across client-facing delivery teams.
  • Ensure adherence to SLAs, TAT, and quality benchmarks.

Performance & Process Excellence

  • Define, track, and improve KPIs using data analytics and dashboards.
  • Identify bottlenecks and implement automation-led solutions to scale delivery.
  • Standardize workflows, drive continuous improvement, and enhance tech adoption across functions.

Team & Stakeholder Management

  • Manage and coach mid-level managers and team leads; instill a performance-driven culture.
  • Act as the bridge between Operations, Technology, and Business teams for end-to-end execution.

Customer-Centric Technology Operations

  • Ensure technology-enabled workflows align with client requirements and quality standards.
  • Proactively manage escalations with real-time dashboards and reporting.

Governance & Compliance

  • Ensure compliance with quality, data security, and regulatory requirements.
  • Maintain audit-ready documentation through digital tools.

Candidate Profile
Required Qualifications :

  • 7 to 10 years of experience in technology-enabled operations, SaaS, or service delivery environments
  • Proven success in managing and scaling teams of with a technology-first approach.
  • Hands-on experience with workflow automation, CRM, RPA, ticketing, or digital platforms.
  • Strong analytical skills with ability to build and interpret data dashboards.
  • Excellent stakeholder management and communication skills.

Preferred Qualifications

  • Experience managing P&L or large operational budgets.
  • Exposure to solar, energy tech, SaaS, or digital service operations.
  • Knowledge of emerging technologies (AI, ML, cloud platforms) for operations optimization.

)

  • General Manager

    2 weeks ago

    Gurgaon, Haryana, India Star Estate Full time

    Company Description:Star Estate is synonymous with trust, known for its honest and affordable dealings in helping you find your dream home. Registered with UP RERA (Reg. No.: UPRERAAGT10202), Star Estate ensures transparency and reliability in the real estate Description:- This is a full-time on-site role for a Sr. General Manager Sales, located in...

  • General Manager

    2 weeks ago

    Gurgaon, Haryana, India Talent Pro Full time

    The role and responsibilities of a General Manager in real estate typically include:1. Overseeing the overall operations and management of a real estate property or portfolio.2. Developing and implementing strategic plans to optimize property performance and value.3. Managing day-to-day operations, including leasing activities, maintenance and repair, and...

  • Demand Generation Manager

    2 weeks ago

    Gurgaon, Haryana, India Krishna Enterprise's Full time US$ 60,000 - US$ 1,20,000 per year

    We are looking for a Demand Generation Manager to develop and implement strategies to generate leads and revenue for the company.You will be responsible for working closely with the sales and marketing teams to align efforts, and using data and analytics to measure and improve performance.The ideal candidate will have experience in demand generation, a deep...

  • Assistant General Manager/General Manager

    2 weeks ago

    Gurgaon, Haryana, India Augmentedresourcing Pvt. Ltd. Full time

    We are hiring for the position of AGM/GM - Recruitment/Talent Acquisition for a premier education industry client into the Aviation industry.The detailed Job responsibilities are as below.- Good experience in doing Non IT / Sales recruitments.- Should be managing a team of 12 -15 recruiters- Vendor Management.- Handling the entire recruitment process....

  • General Manager

    3 weeks ago

    Gurgaon, Haryana, India Think Strawberries Full time

    Job DescriptionRole DescriptionThis is a full-time, on-site role for a General Manager - Client Relationships based in Gurugram. The role involves managing key client relationships in the travel and tourism sector, particularly with international tourism boards and B2B partners. Responsibilities include driving account growth, ensuring service excellence,...

  • General Manager

    2 weeks ago

    Gurgaon, Haryana, India NATIVE Full time

    About the Company:A leading automotive and engineering solutions provider with strong capabilities in design, product development, and innovation for global OEMs and Tier-1 suppliers. The company is at the forefront of EV, sustainable mobility, and advanced materials, with state-of-the-art R&D facilities and collaborations with global technology leaders.Role...

  • Assistant General Manager/Deputy General Manager

    2 weeks ago

    Gurgaon, Haryana, India Mynd Integrated Solutions Pvt. Ltd. Full time

    We're Hiring : DGM/AGM - F&A Sales | Gurgaon/Mumbai - Are you a driven sales professional with a strong background in Finance & Accounting (F&A) solutions?- Join us at Mynd Solutions, a leading provider of business process and technology services, and be a part of our growth journey- We're looking for an experienced and strategic Deputy General Manager /...

  • General Manager

    1 week ago

    Gurgaon, Haryana, India Varun Beverages Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Key Deliverables- Financial Planning and Budgeting:- Develop and design effective budget models for departments and the entire company.- Prepare and manage budgets, ensuring alignment with organizational goals.- Contribute to the financial planning and forecasting process of the units.- Review monthly budget variance reports, analyze gaps, and recommend...

  • General Manager

    1 week ago

    Gurgaon, Haryana, India VARUN BEVERAGES LIMITED Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Key DeliverablesFinancial Planning and Budgeting:- Develop and design effective budget models for departments and the entire company.Prepare and manage budgets, ensuring alignment with organizational goals.Contribute to the financial planning and forecasting process of the units.Review monthly budget variance reports, analyze gaps, and recommend corrective...

  • Demand Generation Manager

    2 weeks ago

    Gurgaon, Haryana, India Gloroots Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position:Demand Generation ManagerLocation:Gurugram, IndiaExperience:6-8 Years of ExperienceAbout The CompanyA rapidly growing SaaS company operating in the healthcare technology space, focused on building smart, data-driven solutions that help service providers improve operational efficiency and patient engagement. Our platform is purpose-built for a...