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IT Manager
2 weeks ago
Key Responsibilities :
Wrike Adoption & Enablement
- Act as the Wrike Champion for the company, own setup, configuration, training, and ongoing improvements.
- Design, roll out, and maintain custom workflows, dashboards, and automations in Wrike tailored to each teams needs.
- Conduct onboarding, refresher training, and 1-on-1 support to help teams fully adopt the platform.
- Continuously monitor usage and adoption, identify gaps, and proactively drive engagement
Digital Upskilling & Enablement
- Build a digital-first culture by training employees on modern digital tools and mindsets.
- Conduct regular learning sessions, quick-tip videos, and help guides to drive tech-savviness across the company.
- Identify blockers to adoption and create support systems to help every team member become confident and self-reliant in digital tools.
AI Tools & Automation
- Research and roll out AI tools (e.g., ChatGPT, Copilot, Notion AI, or industry-specific platforms) that can streamline work.
- Partner with teams to find use cases where AI can reduce manual work, improve decision-making, or enhance customer experience.
- Create simple playbooks and guidelines for ethical, effective use of AI tools in day-to-day work.
Cross-functional Collaboration
- Work closely with HR, Sales, Marketing, Projects, and other teams to understand their workflows and recommend relevant digital solutions.
- Translate real business needs into digital use cases, workflows, and automations that save time and reduce duplication.
- Be the go-to person for productivity hacks, tool-related problem solving, and system improvements.
Tracking & Continuous Improvement
- Use Wrike and other tools to monitor project efficiency, identify inefficiencies, and share actionable insights with leadership.
- Establish simple KPIs and success metrics for tool adoption, team usage, and productivity impact.
Preferred candidate profile
- 5+ years of experience in digital transformation, systems implementation, business productivity, and operations enablement.
- Hands-on expertise with project management platforms (Wrike, , Asana, ClickUp, Jira) and AI-powered tools to optimize workflows.
- Strong technical background in IT infrastructure, cloud computing, O365, Farvision (ERP), and collaboration tools.
- Effective communicator and trainer with a systems thinking approach to cross-functional collaboration and change management.
- Highly organized, structured, and solutions-oriented, with the ability to thrive in fast-paced, evolving environments.
- Passionate digital enabler, patient and enthusiastic in helping teams adopt and embrace new technologies.
