Application Support

14 hours ago


India Hexaware Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description
"5. Job Description: JOB DESCRIPTION Application Support Microsoft skills – Lead (DotNet Senior Developer) Relevant Experience 7 to 10 years in supporting applications developed using Microsoft DotNet technology stack of which the last 5 years were spent in leading a Support and Maintenance Team Key Responsibilities
• Build sound understanding of the supported application estate.
• Hands on role. Guide junior team members are required.
• Take responsibility for the Team's performance.
• Provide periodic updates to the leadership Team as required.
• Resolve Support Tickets in a timely manner.
• Ability to work directly with Customer IT, Business Teams as required.
• Good analytical skills for effective troubleshooting and problem solving.
• Root Cause Analysis and Problem Management.
• Work on Minor Enhancements
• Keep documentation current and prepare SOPs for routine tasks.
• Collaborate with internal and external teams to provide end to end resolution across Application and Infrastructure issues.
• Identify and implement automation opportunities. Work in Shifts, if required. Technical Skills
• Must have sound knowledge of ASPDotNet, C Sharp, Web API.
• Must have working knowledge of Azure, HTML, CSS and JavaScript.
• Good knowledge of Angular and,or React, Nunit, Entity Framework, SQL Server 2014, Jquery, PL SQL and WCF.
• Understanding of Design Pattens and Agile methodology. Familiarity with ServiceNow and JIRA.
• Understanding of ITIL Service Lifecycle."

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