AMC Contract

13 hours ago

Ahmedabad, Gujarat, India Credent HR Full time

Job Title: AMC Contract & Estimation Coordinator

Location: Ahmedabad

Experience: 2+ Years

Budget: Up to 40k/Month

Job Summary

The AMC Follow-up, Estimation & Offer Creation Officer is responsible for managing Annual Maintenance Contract (AMC) renewals, preparing accurate cost estimates, creating customized AMC offers and ensuring consistent follow-up with customers. The role supports revenue growth by delivering competitive AMC proposals, maintaining client relationships and coordinating with internal teams to ensure seamless contract execution.

Key Responsibilities1. AMC Follow-Up & Customer Coordination

· Follow up proactively with existing clients for AMC renewals and contract extensions.

· Communicate AMC terms, service coverage and benefits clearly to customers.

· Maintain follow-up logs and ensure timely reminders before contract expiry.

· Address customer queries, concerns and service-related issues in coordination with relevant teams.

2. AMC Offer Creation

· Develop customized AMC offers based on customer needs, equipment condition and service scope.

· Create promotional AMC packages, renewal offers and special discounts as approved by management.

· Ensure offers are aligned with company pricing policies and profitability guidelines.

· Present clear, professional AMC offer documents to clients for approval.

· Review and update AMC offer templates regularly to enhance clarity and competitiveness.

3. Estimation & Proposal Preparation

· Prepare accurate AMC cost estimates based on labor, materials, consumables and service requirements.

· Analyze site conditions, technical details and equipment specifications before preparing estimates.

· Coordinate with the technical team to validate service scope and pricing.

· Prepare and submit detailed technical and commercial AMC proposals.

4. Contract Management & Documentation

· Draft AMC contracts, renewal letters and agreement documents.

· Ensure all AMC documents, quotation details and customer data are properly maintained in CRM or internal systems.

· Track and manage AMC timelines (start dates, expiry dates, renewals).

· Support finance in generating invoices and ensure follow-up for payments if required.

5. Internal Team Coordination

· Work closely with the service or operations team for scheduling AMC visits and inspections.

· Share daily/weekly follow-up updates with management and sales teams.

· Provide necessary documents or data for technical meetings or client discussions.

6. Reporting & Performance Tracking

· Maintain AMC renewal trackers, estimation logs and offer records.

· Prepare monthly reports summarizing renewals achieved, offers issued and pending opportunities.

· Support management in forecasting AMC revenue and identifying growth opportunities.

Job Type: Full-time

Pay: Up to ₹40,000.00 per month

Work Location: In person

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